Applications are invited from interested and qualified candidates to apply for the Customer Service Job at MeWe Electronics.
🇳🇬 JOBS BY STATES IN NIGERIA 2026
— Jobs Region (@jobsregion) January 5, 2026
Check out the job vacancies in your state. Arranged alphabetically from Abia to Zamfara State.
Click the link below and select your preferred state.https://t.co/nd40Jozon4
Retweet for others.
MeWe Electronics operates with a clear retail and manufacturing mandate to dominate highly competitive, entry-level, and value-driven consumer sectors: Smart Teledigital Systems, Commercial Sound Infrastructure, and Small Domestic Appliances. Operating out of its central hubs in Lagos, Nigeria, the company has designed a fundamentally robust assembly and import business model optimized for regional economic realities.
MeWe Electronics is structurally designed to contribute meaningfully to human capital by empowering multi-tiered professionals, field technicians, and aftersales coordinators with intensive technical learning and operational ownership. The company builds a progressive, equal-opportunity corporate framework that explicitly rejects institutional discrimination based on color, gender, or status, giving its workforce the professional free will to execute agile customer experience strategies.
Individuals interested in the Customer Service Job at MeWe Electronics should review the details, requirements, and application process provided below.
Customer Service Agent & Supervisor
Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos| Nigeria. See other Jobs in Lagos
- Category: Customer Care Jobs
- Job Alerts: To receive Job Alerts on WhatsApp, Click HERE
Description:
MeWe Electronics is seeking an experienced Aftersales Customer Service agent & supervisor to oversee the daily operations of our service center and ensure exceptional customer service throughout the after-sales journey.
The successful candidate will coordinate technicians, customer service teams, repair workflows, service quality, and customer satisfaction while ensuring operational efficiency.
Applicants must possess experience in the 3C’s (Computer, Communication & Consumer Electronics) or Home Appliance industry, with a strong understanding of after-sales service management, customer experience, service center operations, warranty processes, and service network operations.
Key Responsibilities
- Manage the day-to-day operations of the service center.
- Supervise repair technicians, front desk officers, and customer service representatives.
- Ensure excellent customer service throughout the repair process.
- Monitor repair turnaround time (TAT) and customer satisfaction metrics.
- Coordinate repair scheduling and workload allocation.
- Ensure warranty claims are processed according to company policy.
- Resolve escalated customer complaints professionally and promptly.
- Monitor service center performance using established KPIs.
- Maintain accurate service records and operational documentation.
- Ensure compliance with company procedures and service quality standards.
- Train, mentor, and evaluate service center staff.
- Work closely with Technical, Inventory, Sales, and Customer Service teams.
Join Jobs Region WhatsApp Group To Receive Job Alerts!
Qualifications and Requirements:
- Bachelor’s Degree or HND in Business Administration, Engineering, Customer Service Management, or a related discipline.
- Minimum of 5 years’ experience in after-sales operations within the 3C’s (Computer, Communication & Consumer Electronics) or Home Appliance industry.
- Previous experience supervising service center operations is highly preferred.
- Strong leadership, communication, and customer relationship management skills.
- Experience using CRM or service management systems.
- Excellent organizational and decision-making abilities.
Core Competencies
- Service Centre Operations
- Customer Experience Management
- Team Leadership
- Complaint Resolution
- Operational Planning
- Performance Monitoring
- Service Quality Assurance
- Communication Skills
- Process Improvement
- Decision Making
Salary Range: ₦200,000 – ₦300,000/month
Jobs Region
How to Apply for the Customer Service Job at MeWe Electronics
Interested and qualified candidates should forward their CVs to: kingsolomon.meweelectronics@gmail.com; doha@linkwayco.com, using the position as the subject of the email.
Deadline: August 13, 2026
Check out the Full List of All Jobs for more available opportunities.
Receive Job Alerts through our Social Media Channels:
- WhatsApp: Jobs Region Alert WhatsApp
- Telegram: Jobs Region
- Twitter: @jobsregion
- Instagram: @jobsregion
