Traydah Global Resources Limited is a registered gift card trading company founded in 2017, offering a platform to trade gift cards, especially for Naira in Nigeria.
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They emphasize a user-friendly trading experience, including quick transaction processing and customer support. The company aims to provide a reliable and trusted service for gift card trading.
Applications are invited from interested and qualified candidates to apply for the role of Customer Service Officer at Traydah Global Resources Limited.
Customer Service Officer
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Oyo | Nigeria. See other Jobs in Oyo
- Category: Customer Care Jobs
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Job Description:
- We are seeking a dedicated and proactive Customer Service Representative to join our dynamic team in Ibadan.
- The ideal candidate must live near Eleyele or Dugbe, be between 20 and 25 years old, and possess intermediate computer skills.
- This role requires a commitment to providing exceptional customer service and the flexibility to work 12-hour rotational day and night shifts.
Responsibilities
- Handle customer inquiries and complaints via phone, email, and chat.
- Attend to customers’ online transactions.
- Resolve customer issues promptly and effectively.
- Keep records of customer interactions, transactions, comments, and complaints.
- Communicate and coordinate with colleagues as necessary.
- Follow organizational procedures, guidelines, and policies.
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Qualifications and Requirements:
- First Degree or equivalent.
- Must reside in Ibadan, preferably near Jericho.
- Age between 20 and 25 years.
- Intermediate computer skills, including proficiency in MS Office.
- Excellent communication and interpersonal skills.
- Ability to work a 12-hour shift.
- Willingness to work rotational day and night shifts.
Salary
N150,000 Monthly.
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Method of Application
Interested and qualified candidates should send their CVs to: traydah.notifications@gmail.com using the Job Title as the subject of the mail.
Deadline: April 28, 2025
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