Customer Service Representative at Avetium Consult Limited

Applications are invited from interested and qualified candidates to apply for the Customer Service Representative at Avetium Consult Limited.

Avetium Consult is a leading Business Technology Solutions (BTS) and Business Process Outsourcing (BPO) company based in Lekki, Lagos, Nigeria. The company, founded in 2017, specializes in providing secure, scalable services across various sectors, including finance, healthcare, and telecommunications.

Avetium Consult Limited offers a professional, hybrid, and flexible work environment, providing opportunities for professional development and career growth. Employees gain exposure to a diverse range of business technology solutions and global partnerships, with a company culture that encourages innovation and teamwork.

Individuals interested in the Customer Service Representative at Avetium Consult Limited should review the job details, requirements, and application process provided below.

Customer Service Representative (Spanish and Portuguese Language)

Specifications:

• Full Time
• Required Qualifications: OND – NCE
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Customer Care Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• Handle inbound and outbound customer calls professionally and efficiently.
• Communicate fluently with customers in the selected language
• Respond to customer enquiries, complaints, and requests promptly.
• Provide accurate information on products, services, and processes.
• Resolve customer issues or escalate complex matters appropriately.
• Maintain accurate records of customer interactions and transactions.
• Follow approved call scripts, procedures, and quality standards.
• Achieve assigned call centre KPIs, including service quality, productivity, and customer satisfaction.
• Maintain confidentiality of customer and company information.
• Participate in required training and coaching sessions.
• Perform other duties as assigned by the Team Lead.

Join Jobs Region WhatsApp Group To Receive Job Alerts!

• Jobs Region Group 1
• Jobs Region Group 2
• Jobs Region group 3

Qualifications and Requirements:

• Minimum of OND/NCE or equivalent qualification.
• Fluency in Spanish or Portuguese is a key requirement
• Previous experience in a call centre, customer service, or BPO environment is an advantage.
• Strong communication and interpersonal skills.
• Good listening, problem-solving, and customer-handling skills.
• Proficiency in using computers and basic customer service applications.
• Ability to work under pressure and meet performance targets.
• Ability to work effectively in a team and adapt to shift schedules.

Remuneration
Attractive.

Job Location: Mainland, Lagos
Remuneration: 150K net

Jobs Region

How to Apply for the Customer Service Representative at Avetium Consult Limited

Interested and qualified candidates for the Customer Service Representative at Avetium Consult Limited should click the GREEN BUTTON below to apply.

Deadline: Not Specified

Check out the Full List of All Jobs for more available opportunities.

Receive Job Alerts through our Social Media Channels:

• WhatsApp: Jobs Region Alert WhatsApp
• Telegram: Jobs Region
• Twitter: @jobsregion
• Instagram: @jobsregion