Owens and Xley Consults is a business consulting and advisory company. We offer strategic services in the areas of business advisory, business development and planning to small businesses that would otherwise not have access to the technical competencies available to bigger companies.
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Owens and Xley Consult are recruiting for vacant positions in their organization. All interested candidates are advised to go through the available positions carefully and submit their applications appropriately before the deadline.
Apply now for the role of Customer Service Representative at Owens and Xley Consults. See below:
Customer Service Representative
Job Specifications:
- Full Time
- Required Qualifications: OND – BA/BSC/HND
- Location: Lagos| Nigeria. See other Jobs in Lagos
- Category: Customer Care Jobs
- Job Alerts: To receive Job Alerts on WhatsApp, Click HERE
Job Description:
We’re seeking a highly motivated and customer-focused Customer Service Representative to join our team in the fashion industry. As an Online Sales Customer Service Representative, you will be responsible for providing exceptional customer service and support to our online customers across various social media platforms, including WhatsApp, Instagram, and TikTok.
Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product information and recommendations to customers
- Process orders, handle returns, and exchange products as needed
- Utilize social media platforms to engage with customers and promote products
- Collaborate with the sales team to meet sales targets and improve customer satisfaction
- Maintain accurate records of customer interactions and feedback
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Qualifications and Requirements:
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and meet deadlines
- Strong problem-solving and analytical skills
- Familiarity with social media platforms (WhatsApp, Instagram, TikTok, etc.)
- Ability to work effectively in a team environment
Salary Range: ₦150,000 – ₦200,000/month
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Method of Application
Interested and qualified candidates should forward their CVs to: recruitment@owensxley.com using the position as the subject of the email.
Deadline: May 30, 2025
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