Customer Service Representative at SmileVille Properties Limited

Smile Ville Properties Limited is a leading property development and real estate company based in Nigeria. It focuses on providing real estate solutions.

The company has been established since at least April 2018, according to the search results. The company appears to be actively involved in property development and real estate services within Nigeria.

Applications are invited from interested and qualified candidates to apply for the role of customer service representative at SmileVille Properties Limited.

Customer Service Representative

Job Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Customer Care Jobs
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Job Description:

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers & rsquo; needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Qualifications and Requirements:

The required skills are as follows:

• Interested candidates should possess a B.Sc Degree with 5 – 7 years work experience.  
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectivel.

Sales Representative

Job Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Sales Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Click HERE to Post A Job

Job Description:

• Negotiation and Closing Deals: Discussing pricing, terms, and closing sales with customers.
• Relationship Management: Building and maintaining strong relationships with existing clients to foster loyalty and repeat business.
• Customer Support: Addressing customer inquiries, resolving issues, and providing ongoing support to ensure satisfaction.
• Sales Reporting and Analysis: Tracking sales performance, analyzing data, and reporting on key metrics to identify areas for improvement.
• Product Knowledge: Staying up-to-date on product features, benefits, and industry trends to effectively sell and support products.
• Prospecting and Lead Generation: Identifying and qualifying potential customers through various methods like cold calling, networking, and referrals.
• Sales Presentations and Demonstrations: Presenting products or services to potential clients, highlighting their benefits and addressing their needs.

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Qualifications and Requirements:

• Interested candidates should possess a Bachelor’s Degree with 3 – 4 years work experience.

Sales / Marketing Manager

Job Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Sales Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Click HERE to Post A Job

Job Description:

• Negotiation and Closing Deals: Discussing pricing, terms, and closing sales with customers.
• Relationship Management:Building and maintaining strong relationships with existing clients to foster loyalty and repeat business.
• Customer Support: Addressing customer inquiries, resolving issues, and providing ongoing support to ensure satisfaction.
• Sales Reporting and Analysis: Tracking sales performance, analyzing data, and reporting on key metrics to identify areas for improvement.
• Product Knowledge: Staying up-to-date on product features, benefits, and industry trends to effectively sell and support products.
• Prospecting and Lead Generation: Identifying and qualifying potential customers through various methods like cold calling, networking, and referrals.
• Sales Presentations and Demonstrations: Presenting products or services to potential clients, highlighting their benefits and addressing their needs.

Qualifications and Requirements:

• Interested candidates should possess a Bachelor’s Degree with 3-5 years experience.

Account Assistant

Job Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Accounting Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Click HERE to Post A Job

Job Description:

• Assist with accounts payable and accounts receivable processes, including invoice processing, payment processing, and reconciliation.
• Maintain accurate records of financial transactions, including journal entries, ledgers, and bank statements.
• Prepare and verify financial documents, such as invoices, receipts, and expense reports.
• Assist with payroll processing, including data entry, calculations, and documentation.
• Monitor and reconcile bank accounts, credit card statements, and other financial accounts.
• Assist with financial reporting and analysis, including variance analysis and budget tracking.
• Respond to inquiries from vendors, customers, and internal stakeholders regarding financial matters.
• Assist with month-end and year-end closing processes, including preparing financial statements and reports.
• Collaborate with other departments to ensure accurate and timely financial information.
• Perform other accounting and administrative tasks as assigned.
• Preferably a NYSC candidate.

Qualifications and Requirements:

• Candidates should possess relevant qualifications with 2 years experience.

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