HomeJob2026 Customer Success Internship at Dataleum

2026 Customer Success Internship at Dataleum

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Applications are invited from interested and qualified candidates for the 2026 Customer Success Internship at Dataleum.

Dataleum operates with an impact-driven mandate to dominate the highly competitive, high-growth technology education and workforce consulting sectors. Founded in 2019 and headquartered in Lagos, Nigeria, the firm has designed a fundamentally robust talent acceleration model engineered to bridge the critical digital skills gap facing local and international employers.

Dataleum is structurally designed to contribute meaningfully to human capital by embedding employees within a fast-paced, agile, and collaborative EdTech environment. The corporate framework actively empowers its multi-tiered professionals, learning facilitators, and customer success associates with continuous upskilling initiatives, performance-driven bonuses, and the creative free will to develop tech-enabled learning methodologies.

Individuals interested in the 2026 Customer Success Internship at Dataleum should review the job details, requirements, and application process provided below.

Customer Success Intern

Specifications:

Description:

  • We are looking for a smart, proactive and people – oriented and and sales-driven Customer Success Intern to join our team.
  • This role is ideal for someone who enjoys engaging with people, solving problems, following up consistently, and supporting customers through a smooth and positive experience.
  • The ideal candidate should have a strong customer success mindset, a good understanding of sales, strong persuasion skills, and the ability to identify customer needs, build relationships, support customer retention, and contribute to conversion efforts.

Responsibilities

  • Support customer onboarding and engagement.
  • Respond to customer enquiries professionally.
  • Follow up with learners and clients to ensure a positive experience.
  • Identify customer needs and recommend suitable solutions.
  • Support lead follow-up, conversion, upselling and customer retention efforts.
  • Maintain relationships with prospects, learners and clients.
  • Escalate customer issues where necessary.
  • Keep proper records of customer interactions, feedback and follow-ups.
  • Support the Customer Success team with daily operations and reporting.

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Qualifications and Requirements:

  • Good communication and interpersonal skills.
  • Strong customer service and relationship management skills.
  • Sales-oriented mindset with the ability to persuade and follow through.
  • Ability to engage prospects, manage objections and support conversion.
  • Provable sales experience is an added advantage.
  • Strong attention to detail.
  • Ability to manage tasks, follow up and work with deadlines.
  • Willingness to learn and work with a team.
  • Good use of email, Google Workspace or Microsoft Office tools.

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How to Apply for the Customer Success Internship at Dataleum

Interested and qualified candidates for the 2026 Customer Success Internship at Dataleum should click the GREEN BUTTON below to apply.

Deadline: Not Specified

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