Fresh Job at Opay Nigeria

OPAY – We’re one of the leading professional services firms in the country with offices in Lagos, Abuja and Port Harcourt, over 1000 staff and 31 resident partners. We are committed to serving as a force for integrity, good sense and wise solutions to the problems facing businesses and the capital markets.

OPay is a one-stop mobile-based platform for payment, transportation, food & grocery delivery, and other important services in your everyday life. Millions of users rely on OPay every day to send and receive money, pay bills, and order food and groceries.

Applications are invited from interested and qualified candidates to apply for the fresh job at Opay Nigeria.

Fulfilment Officer

Job Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Banking Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Click HERE to Post A Job

Job Description:

The Fulfilment Officer is responsible for ensuring the timely, accurate, and cost-effective delivery of OPay card orders to customers across Nigeria. This role involves coordinating end-to-end order processing, working closely with third-party logistics (3PL) partners, and internal stakeholders to ensure seamless delivery and high customer satisfaction. The officer will ensure all fulfilment activities are aligned with business goals, service level agreements (SLAs), and company ethics.

Reporting Line:

Reports to the Logistics Manager

Key Responsibilities

• Manage end-to-end order fulfilment, ensuring timely, accurate, and cost-effective delivery of OPay cards to customers nationwide.
• Coordinate and supervise third-party logistics (3PL) partners to meet service expectations and uphold OPay\’s standards.
• Monitor daily fulfilment operations, identifying process gaps and proposing improvements based on data insights.
• Handle returned orders efficiently and ensure re-fulfilment is completed promptly to maintain service quality.
• Work cross-functionally with internal teams to align fulfilment operations with broader logistics and business goals.
• Track performance against KPIs and SLAs and recommend actions to improve delivery outcomes and partner efficiency.
• Ensure compliance with operational procedures, data security policies, and regulatory requirements related to fulfilment.
• Escalate unresolved or high-impact issues to the Logistics Manager for timely intervention.

Join any of these WhatsApp Groups to receive Job Alerts on WhatsApp

• Jobs Region 1
• Jobs Region 2
• Jobs Region 3

Qualifications and Requirements:

Core Competencies

• Strong leadership and execution skills
• Deep understanding of logistics, fulfilment, and 3PL operations
• Excellent communication and stakeholder management
• Analytical mindset with a continuous improvement orientation
• High proficiency in data interpretation and reporting tools
• Ability to work under pressure and manage high-volume operations
• Good negotiation and problem-solving skills
• Tech-savvy with familiarity in logistics automation tools or platforms

Behavioral Attributes

• Principled leadership and integrity
• Strong collaboration and cross-functional communication
• Adaptability to changing environments and initiatives
• Proactive and results-driven mindset
• High attention to detail and customer-centric approach

Jobs Region Alert

Never Miss Any Job Openings. Let us inform you whenever a new job opens. Join Jobs Region Alert

Method of Application

Qualified and interested candidates should apply by clicking the LINK below.

Deadline: May 10, 2025

Check All Jobs for more available opportunities.

Share an update or tip with us on WhatsApp: 07064212243 | intelregion.com@gmail.com

Receive Job Alerts through our Social Media Channels:

• WhatsApp: Jobs Region Alert WhatsApp
• Telegram: Jobs Region
• Twitter: @jobsregion
• Instagram: @jobsregion

NOTE: Jobs Region is the leading job informant in Nigeria and not necessarily an affiliate of the employer’s company.