Remote Job at Tradeify – 4 Positions

Applications are invited from interested and qualified candidates to apply for the Remote Job at Tradeify in US.

At Tradeify, we are not just another proprietary trading firm. We are a fintech and prop trading platform that specializes in multi-asset trading using data-driven strategies and advanced technology. We partner with industry leaders like NinjaTrader and Tradovate to provide our traders with a best-in-class experience.

Individuals interested in the Job at Tradeify should review the details, requirements, and application process provided below.

Trader Support Specialist – Futures

Specifications:

• Full Time | Remote
• Eligibility: All Countries
• Location: US | Abroad. See other Remote Jobs
• Salary Range: $1.5K per month
• Category: Tech
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

Tradeify is hiring a Trader Support Specialist to serve as a primary point of contact for our traders and customers. In this role, you will own trader interactions from start to resolution across support channels including live chat, email, and Discord.

This is a high-touch support role that requires strong communication skills, technical curiosity, empathy, and the ability to troubleshoot issues in a fast-paced trading environment. You will help traders navigate account questions, platform issues, operational inquiries, and general Tradeify support needs while ensuring every interaction feels complete, clear, and professional.

Schedule: This role will work 3:00 PM to 11:00 PM EST.

What You’ll Do

• Serve as the primary point of contact for Tradeify traders and customers, owning interactions from start to resolution through live chat, email, Discord, and other support channels.
• Accurately identify, assess, and resolve a wide range of inquiries, including general account questions, technical issues, trading platform questions, data feed concerns, and operational support needs.
• Develop a strong understanding of Tradeify’s trading platforms, internal tools, proprietary systems, and trader workflows.
• Troubleshoot incoming inquiries, determine urgency and severity, and escalate to the appropriate internal teams such as Compliance, Operations, and Technology when needed.
• Provide white-glove trader support by combining product knowledge, empathy, and strong follow-through.
• Educate current and prospective traders on how Tradeify works, including account processes, platform functionality, rules, and trader expectations.
• Contribute to Tradeify’s trader-facing Learning Center and internal knowledge bases to improve self-service resources and team efficiency.
• Support team goals related to customer satisfaction, quality assurance, response times, and resolution quality.
• Monitor trading systems and common support trends to proactively identify issues that may impact the trader experience or operational flow.
• Participate in beta testing for new features and provide feedback that supports product improvement and company growth.
• Adhere to internal guidelines, compliance procedures, and industry best practices to help maintain a secure, transparent, and trustworthy trading environment.
• Assist with data accuracy, reconciliation, or operational support tasks as needed.

Qualifications and Requirements:

• 2+ years of experience in customer service, technical support, operations, or a similar role, preferably in a fast-paced environment.
• Excellent written and verbal communication skills, with the ability to explain technical or financial information clearly, concisely, and empathetically.
• Ability to type a minimum of 30 WPM.
• A customer-first mindset with a strong focus on delivering thoughtful, complete, and high-quality support.
• Ability to multitask, prioritize competing needs, and manage time effectively in a dynamic environment.
• Strong analytical and problem-solving skills with the ability to diagnose and resolve issues independently.
• Experience using CRM or customer support tools such as Intercom, HubSpot, Zendesk, or similar platforms.
• Strong organizational skills and a proactive communication style.
• Comfortable working toward goals and results while handling ambiguity with confidence.
• Willingness to identify process improvements, suggest solutions, and actively seek feedback.
• Fluency in English is required.
• Ability to work 3:00 PM to 11:00 PM EST.

Nice to Haves

• Familiarity with or genuine interest in prop trading, futures trading, FX, cryptocurrency, blockchain technology, or global financial markets.
• Basic understanding of trading concepts, financial products, or the operational structure of proprietary trading firms.
• Experience with trading platforms such as NinjaTrader, Tradovate, TradingView, or similar platforms.
• Experience supporting customers or communities through Discord, Telegram, or other community engagement platforms.
• Prior experience supporting traders, financial products, fintech platforms, or high-volume digital customer environments.

Editor & Graphics Producer

Specifications:

• Full Time | Remote
• Eligibility: All Countries
• Location: US | Abroad. See other Remote Jobs
• Salary Range: $55K – $60K per annum
• Category: Tech
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

We are looking for a talented and versatile Editor & Graphics Producer to join the Tradeify Futures team on a full-time, remote basis. In this role, you will own the end-to-end creation of video content and motion graphics that bring our brand, products, and trading insights to life across all markets. You are an exceptional editor with a sharp eye for design, a strong grasp of visual storytelling, and the ability to work autonomously across multiple projects in a fast-paced environment.

KEY RESPONSIBILITIES

• Edit and produce high-quality video content across social, digital, and marketing formats — from short-form clips to long-form explainers and brand films
• Create motion graphics, animated titles, lower thirds, and visual assets that align with Tradeify Futures brand guidelines
• Collaborate with the marketing, trading, and content teams to translate briefs into compelling visual content
• Manage your own project pipeline from brief through delivery, meeting deadlines across multiple simultaneous projects
• Adapt and localise content for our audiences, accounting for regional tone, language, and cultural nuances
• Maintain and evolve Tradeify Futures’ visual identity across all produced content
• Source and manage music, sound design, voiceover, and licensed footage as needed
• Contribute ideas to content strategy and help shape the visual direction of campaigns
• Archive and organise all project assets and media libraries

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Qualifications and Requirements:

• 2-4 years of experience in video editing and motion graphics production, ideally within fintech, trading, media, or a creative agency
• Expert-level proficiency in Adobe Premiere Pro and Adobe After Effects
• Strong motion graphics skills with the ability to design and animate from scratch
• Demonstrable portfolio of edited video content and motion graphics work across digital and social formats
• Proven ability to manage multiple projects independently, meeting tight deadlines without compromising quality
• Strong understanding of visual storytelling, pacing, and brand-consistent design
• Excellent communication skills; comfortable working remotely and collaborating across time zones

NICE TO HAVE

• Experience producing content for financial services, trading platforms, or fintech brands
• Proficiency in Adobe Photoshop, Illustrator, or Figma for static asset creation
• Experience with web design and basic front-end concepts (HTML/CSS); familiarity with tools such as Webflow, WordPress, or similar platforms is a plus
• Experience with 3D animation tools (e.g. Cinema 4D, Blender)
• Familiarity with social-first content formats (Reels, TikTok, YouTube Shorts)
• Experience with colour grading and audio mixing
• Background in live streaming or broadcast production

WHY JOIN US

• Work on high-impact creative projects at the intersection of trading and technology
• Tight-knit, driven team that genuinely supports each other
• Real ownership and creative influence from day one

Full Stack Engineer

Specifications:

• Full Time | Remote
• Eligibility: All Countries
• Location: US | Abroad. See other Remote Jobs
• Salary Range: $120K – $130K per annum
• Category: Tech
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

We’re hiring a Full Stack Engineer to design, build, and scale applications across the Tradeify ecosystem. You’ll own features end-to-end, work across frontend and backend systems, and collaborate closely with Product, Design, Data, and Engineering.

This is a hands-on role. We move fast, we ship, and we expect you to have strong opinions about how things should be built.

What You’ll Do

Full-Stack Product Development

• Build responsive, high-performance web applications and trading interfaces
• Design and develop scalable APIs, backend services, and microservices
• Work with databases, caching layers, and event-driven architectures
• Develop integrations with third-party platforms, trading systems, and internal tools
• Implement real-time dashboards, analytics views, and trading interfaces
• Optimize for speed, reliability, and user experience across the stack

Engineering & Collaboration

• Participate in architecture discussions and technical planning
• Write clean, maintainable, well-tested code
• Contribute to CI/CD pipelines and deployment processes
• Troubleshoot production issues and improve observability
• Help shape engineering standards as the company scales

Qualifications and Requirements:

• 4+ years of professional software engineering experience in full-stack roles (frontend AND backend work in the same role)
• Strong frontend experience with React, Next.js, or Vue (or equivalent modern framework)
• Strong backend experience with Python, Node.js, C#, or Go
• Experience building and consuming REST APIs and WebSocket services
• Solid experience with PostgreSQL, MySQL, Redis, or MongoDB
• Experience with cloud infrastructure (AWS, GCP, or Azure) and containerized environments (Docker, Kubernetes)
• Familiarity with CI/CD pipelines and distributed systems
• Ability to work independently in a fast-paced, startup-style environment
• Strong communication and collaboration skills
• Passion for shipping products where performance and UX genuinely matter

Nice to Have

• Experience in fintech, trading, crypto, or financial systems
• Exposure to real-time systems or market data applications
• Experience with event streaming systems (Kafka, NATS, or Pulsar)
• Experience with TimescaleDB, ClickHouse, or high-volume data systems
• Familiarity with AI-assisted development workflows and engineering automation

Why Tradeify

• Rapidly scaling fintech with a global trader community
• High ownership and direct impact on the product
• Fully remote (US), fast-moving startup culture
• Work across frontend, backend, infrastructure, and product systems
• Collaborative, ambitious, driven team

Fraud Analyst

Specifications:

• Full Time | Remote
• Eligibility: All Countries
• Location: US | Abroad. See other Remote Jobs
• Salary Range: $65K – $85K per annum
• Category: Tech
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

Tradeify is looking for a Fraud Analyst to protect the integrity of our funded trading programs. You will own the day-to-day detection, investigation, and resolution of fraudulent and abusive trading behavior — from account takeovers and identity fraud to evaluation gaming, collusion, and payout abuse. This role is critical to the business: it directly protects the capital we allocate to traders and the trust that legitimate traders place in our platform.

This is an excellent opportunity for someone with hands-on prop firm or funded-trading experience who wants to apply that domain knowledge to building and running a modern fraud program.

What You Will Do

Detection & Investigation

• Monitor accounts, evaluations, and payout requests for fraud typologies specific to funded trading, including multiple/duplicate account creation, evaluation-passing services, account handoffs, copy trading, cross-account hedging, and coordinated abuse rings
• Investigate flagged accounts end-to-end: review trade history, device and session data, KYC/identity documentation, and payment information to reach a documented conclusion
• Analyze transaction and trading patterns to proactively surface new or emerging fraud trends before they scale
• Tune and calibrate fraud detection rules and thresholds, run small-scale tests, and document new typologies as they are identified

Process, Reporting & Collaboration

• Partner with Risk, Payments, Customer Support, and Engineering to close gaps that enable repeat fraud and to implement system or policy improvements
• Prepare clear, well-documented case files and escalate complex or high-dollar cases with a recommended course of action
• Run post-incident reviews and maintain fraud typology and audit trail documentation
• Communicate calmly and professionally with traders during disputes, account reviews, and payout holds

Qualifications and Requirements:

• Bachelor’s degree in finance, business, criminal justice, or a related field, or equivalent hands-on experience
• Previous experience at a proprietary trading firm, funded trading platform, or futures/derivatives brokerage — you understand how evaluations, funded accounts, and payouts work
• 1–3+ years of experience in fraud, risk, or trust & safety analysis, ideally within fintech, trading, or payments
• Strong pattern recognition skills and comfort digging through large volumes of trade, account, and transaction data
• Proficiency with Excel/Google Sheets and SQL or similar tools for querying and analyzing data
• Clear written communication and meticulous case documentation habits
• Sound judgment and composure when handling sensitive disputes and high-stakes decisions

Nice to Have

• Certified Fraud Examiner (CFE) or similar certification
• Familiarity with device intelligence, identity verification, or fraud case management tooling
• Experience with futures, forex, or CFD trading products specifically
• Exposure to chargeback / payment dispute handling in a fintech environment

Why Join Tradeify Futures

• Join a professional-grade futures trading firm at a pivotal stage of growth
• Work with and learn from experienced traders across multiple asset classes
• High-performance culture that rewards ownership, curiosity, and results
• Access to premium market data tools, exchange infrastructure, and industry resources
• Competitive base salary, performance bonuses, and comprehensive benefits
• Direct influence over the fraud program at a growing platform — your investigations and rule changes have immediate, measurable impact

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