Customer Service Officer at TeamAce Limited

TeamAce Limited is a company that specializes in recruitment, training, and management consulting. The firm is dedicated to connecting businesses with the right talent and enhancing workforce capabilities through various services.

TeamAce helps businesses find top talents in Nigeria by providing recruitment services that help save time and costs.

Applications are invited from interested and qualified candidates to apply for the Customer Service Officer at TeamAce Limited.

Customer Service Officer

Job Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Customer Care Jobs
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Job Description:

• As our customer service officer, you will act as the point of contact for customers and provide information by responding to customers’ queries and requests.
• You are to ensure customer satisfaction and provide support to customers.
• You must also ensure customer orders are taken appropriately, confirmed, and communicated to the appropriate department using the company’s approved process.

Responsibilities

• Ensure timely responses to customer inquiries and complaints, ensuring customer satisfaction at every step.
• Update the production and logistics schedules to meet clients’ demands.
• Manage delivery schedules, coordinating with drivers and logistics partners to ensure on-time, efficient deliveries.
• Address any customer complaints or issues directly, ensuring problems are resolved swiftly and to the customer’s satisfaction.

Qualifications and Requirements:

• BSc / HND in a business-related field.
• Minimum of 2 to 3 years of relevant experience in Customer Service management, preferably in retail or food manufacturing.

Brand Promoter

Job Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Media Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

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Job Description:

• As the Brand Promoter, you will be responsible for engaging people, delivering brand messaging, and increasing product awareness and sales.

Responsibilities

• Promote the brand and its products/services to potential customers.
• Distribute marketing materials such as flyers, samples, and brochures at designated locations or events.
• Demonstrate product features and benefits to encourage sales.
• Engage customers and respond to questions professionally and enthusiastically.
• Monitor customer feedback and relay insights to the marketing team.

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Qualifications and Requirements:

• B.Sc/HND is required.
• Previous experience in brand promotion, sales, or customer engagement is a plus.
• Ability to work flexible hours, including weekends and public holidays.

IT Support Officer

Job Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: ICT Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

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Job Description:

• As the IT Officer, you will be responsible for daily IT functions, troubleshooting hardware/software issues, and assisting with inventory systems and warehouse-related technologies.

Responsibilities

• Provide technical support for hardware, software, and networking issues across the organization.
• Install, configure, and maintain computer systems and networks.
• Monitor and maintain company systems, including inventory and warehouse management software.
• Support the implementation and smooth operation of warehouse technology, including barcode scanners, printers, and inventory tracking tools.
• Assist in managing backups, data recovery, and security protocols.
• Collaborate with warehouse staff to troubleshoot and resolve system-related challenges in inventory processes.

Qualifications and Requirements:

• Bachelor’s degree or HND in Computer Science, Information Technology, or a related field.
• Minimum of 2 years’ experience in an IT support role.
• Basic knowledge of warehousing operations and inventory management systems.

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