HomeJobRemote Job at Codekeeper - 8 Positions

Remote Job at Codekeeper – 8 Positions

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Applications are invited from interested and qualified candidates to apply for the Remote Job at Codekeeper.

Codekeeper helps organizations mitigate third-party vendor risks and maintain regulatory compliance by validating code and issuing Software Resilience Certificates. Its innovative solutions have earned the trust of global enterprises and top accounting firms alike, ensuring that mission-critical business systems remain uninterrupted during software supplier failures or shutdowns.

Working at Codekeeper offers the benefit of a dynamic, remote-first environment that emphasizes global collaboration, flexibility, and a healthy work-life balance. Employees thrive in a supportive, tight-knit culture grounded in a startup mentality, where open communication, direct feedback, and exceptional management guidance are highly valued.

Individuals interested in the Job at Codekeeper should review the details, requirements, and application process provided below.

Client Success Specialist:

Specifications:

Description:

As a Client Success Specialist within the Customer Success team, this role is crucial in ensuring customers attain their desired outcomes using our product or service. This responsibility is pivotal for enhancing customer satisfaction and retention. You will act as an essential bridge between our company and its customers, championing customer success and satisfaction. Additionally, the duties shall include conducting legal research, drafting legal documents, and offering support on legal matters, contributing significantly to our overall service quality.

Key ResponsibilitiesCustomer Service

  • You’ll be receiving requests from users and leads, asking questions about the services we offer and how to manage their Codekeeper account
  • Since we operate a full service model, you’ll be making sure their requests are handled quickly and correctly

Tech Setup Support

  • Customers will also be required to set up connections between their source code management platform
  • You will support them in this process and make sure everything is administered correctly on our side

Sales Support

  • Since in our view customer success starts from the very first contact, you’ll also be working with leads who have questions, guiding them about our service
  • This is done via email and website chat

Report Drafting

  • Some of our customers require us to inspect information they provide
  • You draft the reports and send them back to them

Legal Drafting/Review

  • As part of our service customers require written agreements incorporating their requirements. You’ll be managing this process by drafting the legal language to fit those requirements
  • You’ll be preparing the required documents, which will then be checked by your manager before it is shared with the client

Qualifications and Requirements:

We are seeking a motivated individual ready to embrace this challenge. While extensive legal or technical experience is not expected, familiarity with LegalTech concepts is crucial for success in this role.

  • Prior experience in customer success or similar role is preferred
  • Proficiency in drafting legal documents
  • Exposure to working with diverse companies of varying sizes and industries

Additional Requirements

  • Analytical thinking, and a proactive attitude
  • Excellent written English communication skills
  • Proficiency in modern web tools like Google Docs and similar platforms
  • Highly organized with a strong attention to detail
  • Comfortable adapting and multitasking in a fast-paced environment

What We Offer

  • Passionate and fun-loving colleagues
  • Startup mindset with ample opportunities for growth
  • Regular team activities and gatherings
  • Comprehensive onboarding process with a dedicated ramp-up period
  • A supportive team that values open communication and direct feedback
  • A chance to excel in your career and make a difference

Sales Representative:

Specifications:

Description:

As a Sales Representative, you’ll drive inbound sales growth and identify new leads primarily through an inbound client approach. In this dynamic, ever-changing environment, your focus will be on showcasing the benefits of our SaaS Source Code Escrow platform while providing excellent customer service.

What You’ll Be Doing

  • Advising customers on potential solutions and building strong relationships through excellent customer service
  • Preparing email sequences and promptly responding to customer emails in a professional manner
  • Identifying and contacting new leads through inbound channels, following up via email or phone
  • A/B testing different approaches to optimize results and improve conversion rates
  • Conducting online platform demos to showcase our products’ benefits and features
  • Creating and negotiating offers to close deals with potential customers
  • Upselling to active customers by identifying additional value and benefits

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Qualifications and Requirements:

  • 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets
  • Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers
  • Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions
  • Comfortable using a variety of technology platforms and tools
  • Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines
  • Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure
  • Enjoy giving online demos
  • Experience working with diverse companies and industries

What Can You Expect from Us?

  • Enthusiastic and fun colleagues
  • Startup mentality and opportunities
  • Regular team activities and collaborations
  • A mindful onboarding process with ramp-up and learning time
  • A team that listens and values open communication
  • Direct feedback and the opportunity to make a real impact

Customer Success Specialist (LegalTech)

Specifications:

Description:

As a Customer Success Specialist within the Customer Success team, this role is crucial in ensuring customers attain their desired outcomes using our product or service. This responsibility is pivotal for enhancing customer satisfaction and retention. You will act as an essential bridge between our company and its customers, championing customer success and satisfaction. Additionally, the duties shall include conducting legal research, drafting legal documents, and offering support on legal matters, contributing significantly to our overall service quality.

Key Responsibilities

Customer Service

  • You’ll be receiving requests from users and leads, asking questions about the services we offer and how to manage their Codekeeper account
  • Since we operate a full service model, you’ll be making sure their requests are handled quickly and correctly

Tech Setup Support

  • Customers will also be required to set up connections between their source code management platform
  • You will support them in this process and make sure everything is administered correctly on our side

Sales Support

  • Since in our view customer success starts from the very first contact, you’ll also be working with leads who have questions, guiding them about our service
  • This is done via email and website chat

Report Drafting

  • Some of our customers require us to inspect information they provide
  • You draft the reports and send them back to them

Legal Drafting/Review

  • As part of our service customers require written agreements incorporating their requirements. You’ll be managing this process by drafting the legal language to fit those requirements
  • You’ll be preparing the required documents, which will then be checked by your manager before it is shared with the client

Qualifications and Requirements:

We are seeking a motivated individual ready to embrace this challenge. While extensive legal or technical experience is not expected, familiarity with LegalTech concepts is crucial for success in this role.

  • Prior experience in customer success or similar role is preferred
  • Proficiency in drafting legal documents
  • Exposure to working with diverse companies of varying sizes and industries

Additional Requirements

  • Analytical thinking, and a proactive attitude
  • Excellent written English communication skills
  • Proficiency in modern web tools like Google Docs and similar platforms
  • Highly organized with a strong attention to detail
  • Comfortable adapting and multitasking in a fast-paced environment

What We Offer

  • Passionate and fun-loving colleagues
  • Startup mindset with ample opportunities for growth
  • Regular team activities and gatherings
  • Comprehensive onboarding process with a dedicated ramp-up period
  • A supportive team that values open communication and direct feedback
  • A chance to excel in your career and make a difference

Project Manager

Specifications:

Description:

As a project manager you will be assigned to work on several projects and be responsible for finishing it with good results. Projects will include researching, managing, organizing, etc. Thriving in our dynamic, fast-paced environment requires not only overseeing the progress but actively engaging in every aspect of the project lifecycle. Within our dynamic environment there’s always a lot of stuff ongoing where you can jump in!

Key Responsibilities:

  • Innovate and Navigate: Lead the charge from inception to completion, breathing life into project ideas with your visionary planning and strategic execution. Transform abstract concepts into tangible successes, leveraging your unique blend of creativity and analytical skills.
  • Guide and Achieve: Monitor the heartbeat of project progress with an eagle eye, setting ambitious yet attainable deadlines. Your leadership will ensure projects not only stay on track but also sprint toward their goals, exceeding expectations.
  • Communicate and Collaborate: Act as the pivotal bridge between teams and department heads, ensuring a seamless flow of information. Your adept communication skills will foster an environment of clarity and cooperation, driving collective success.
  • Resolve and Propel: Embrace challenges with a problem-solving mindset, navigating through obstacles with agility. Your capacity to identify solutions and make decisive actions will keep projects advancing, even against the odds.
  • Deliver Excellence: Cross the finish line with projects that not only meet the brief but also set new standards of excellence. Your commitment to quality and results will not just complete tasks but will carve out new benchmarks for success.

Qualifications and Requirements:

  • Proficiency in utilizing contemporary web tools and technologies such as Zapier, Linear, Google Docs, etc.
  • Prior experience in project management, or  in customer service with an emphasis on problem-solving.
  • A proactive doer who’s eager to actively participate and tackle challenges head-on.

Additional Requirements:

  • Proficiency in English, covering both written and verbal communication
  • Excellent interpersonal skills. 
  • Excellent organizational skills and analytical thinking. A preference for pragmatism over idealism.
  • Ability to adapt, to manage various tasks and able to prioritize

What We Offer:

  • Passionate and fun-loving colleagues
  • Startup mindset with ample opportunities for growth
  • Regular team activities and gatherings
  • Comprehensive onboarding process with a dedicated ramp-up period
  • A supportive team that values open communication and direct feedback
  • A chance to excel in your career and make a difference

Marketing Operations Specialist

Specifications:

Description:

As a Marketing Operations Specialist, you will be assigned to work on several projects, focusing on writing and content strategy and be responsible for delivering successful results. Projects will include researching, planning, creating strategies and campaigns, managing them, and evaluating their effectiveness. Thriving in our dynamic, fast-paced environment requires not only overseeing progress but also actively engaging in every aspect of the project lifecycle. Within our dynamic environment, there’s always a lot going on where you can jump in and make a difference!

Key Responsibilities

Innovate and Navigate

  • Managing and creating SEO optimized content (website, blog, social media etc.)
  • Compiling landing pages
  • Managing and creating CTAs
  • Writing and analyzing emails (mass, transactional, drips)
  • Managing and creating gated content and sales collateral (such as ebooks or infographics)
  • Monitor and adjust content to fit our brands’ guidelines
  • Translate business objectives and strategy into compelling written content for specific audiences

Guide and Achieve

  • Set project timelines and ensure they are met by coordinating with various teams
  • Track project performance, specifically to analyze the successful completion of short and long-term goals

Communicate and Collaborate

  • Act as the main point of contact for all project stakeholders
  • Ensure effective internal communication and collaboration between marketing, design, sales, and other departments

Resolve and Propel

  • Address project-related issues promptly and come up with effective solutions
  • Make critical decisions to ensure project goals are achieved efficiently and effectively

Deliver Excellence

  • Ensure all marketing projects are delivered on time, within scope, and within budget
  • Maintain high standards of quality in all deliverables, aiming to exceed client or company expectations

Qualifications and Requirements:

  • Strong writing, editing, and proofreading skills
  • Able to work pragmatically using available tools (e.g. writing smart ChatGPT prompts for repeated success and generating unique content that really stands out)
  • Knowledge of industry trends, best practices, and emerging technologies related to content management and marketing
  • Strong project management skills, with the ability to prioritize tasks and meet deadlines
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with a diverse team of writers, designers, and sales professionals

Additional Requirements

  • 3+ years of experience in content and marketing management
  • Experience with HubSpot and Figma is a pre
  • Proficiency in English, covering both written and verbal communication
  • Excellent interpersonal skills
  • Strong organizational skills and analytical thinking. A preference for pragmatism over idealism
  • Ability to adapt, to manage various tasks and to prioritize effectively

What We Offer

  • Passionate and fun-loving colleagues
  • Startup mindset with ample opportunities for growth
  • Regular team activities and gatherings
  • Comprehensive onboarding process with a dedicated ramp-up period
  • A supportive team that values open communication and direct feedback
  • A chance to excel in your career and make a difference

Content Marketing Strategist

Specifications:

Description:

As a Content Marketing Strategist, you’ll be assigned to work on several projects, focusing on writing and content strategy and be responsible for delivering successful results. Projects will include researching, planning, creating strategies and campaigns, managing them, and evaluating their effectiveness. Thriving in our dynamic, fast-paced environment requires not only overseeing progress but also actively engaging in every aspect of the project lifecycle. Within our dynamic environment, there’s always a lot going on where you can jump in and make a difference!


What You’ll Be Doing

Innovate and Navigate:

  • Managing and Creating SEO optimized Content (website, blog, social media etc.)
  • Compiling landing pages
  • Managing and Creating CTA’s
  • Writing and analyzing emails (mass, transactional, drips)
  • Managing and Creating gated content and Sales collateral (such as ebooks or infographics)
  • Monitor and adjust content to fit our brands’ guidelines
  • Translate business objectives and strategy into compelling written content for specific audiences

Guide and Achieve:

  • Set project timelines and ensure they are met by coordinating with various teams
  • Track project performance, specifically to analyze the successful completion of short and long-term goals

Communicate and Collaborate:

  • Act as the main point of contact for all project stakeholders
  • Ensure effective internal communication and collaboration between marketing, design, sales, and other departments

Resolve and Propel:

  • Address project-related issues promptly and come up with effective solutions
  • Make critical decisions to ensure project goals are achieved efficiently and effectively

Deliver Excellence:

  • Ensure all marketing projects are delivered on time, within scope, and within budget
  • Maintain high standards of quality in all deliverables, aiming to exceed client or company expectations

Qualifications and Requirements:

  • Strong writing, editing, and proofreading skills
  • Able to work pragmatically using available tools (e.g. writing smart ChatGPT prompts for repeated success and generating unique content that really stands out)
  • Knowledge of industry trends, best practices, and emerging technologies related to content management and marketing
  • Strong project management skills, with the ability to prioritize tasks and meet deadlines
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with a diverse team of writers, designers, and sales professionals

Additional Requirements

  • 3+ years of experience in content and marketing management
  • Experience with HubSpot and Figma is a pre
  • Proficiency in English, covering both written and verbal communication
  • Excellent interpersonal skills
  • Strong organizational skills and analytical thinking. A preference for pragmatism over idealism
  • Ability to adapt, to manage various tasks and to prioritize effectively

What We Offer

  • Passionate and fun-loving colleagues
  • Startup mindset with ample opportunities for growth
  • Regular team activities and gatherings
  • Comprehensive onboarding process with a dedicated ramp-up period
  • A supportive team that values open communication and direct feedback
  • A chance to excel in your career and make a difference

Account Manager

Specifications:

Description:

As an Account Manager, you’ll drive inbound sales growth and identify new leads primarily through an inbound client approach. In this dynamic, ever-changing environment, your focus will be on showcasing the benefits of our SaaS Source Code Escrow platform while providing excellent customer service.

What You’ll Be Doing

  • Advising customers on potential solutions and building strong relationships through excellent customer service
  • Preparing email sequences and promptly responding to customer emails in a professional manner
  • Identifying and contacting new leads through inbound channels, following up via email or phone
  • A/B testing different approaches to optimize results and improve conversion rates
  • Conducting online platform demos to showcase our products’ benefits and features
  • Creating and negotiating offers to close deals with potential customers
  • Upselling to active customers by identifying additional value and benefits

Qualifications and Requirements:

  • 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets
  • Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers
  • Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions
  • Comfortable using a variety of technology platforms and tools
  • Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines
  • Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure
  • Enjoy giving online demos
  • Experience working with diverse companies and industries

What We Offer:

  • Passionate and fun-loving colleagues
  • Startup mindset with ample opportunities for growth
  • Regular team activities and gatherings
  • Comprehensive onboarding process with a dedicated ramp-up period
  • A supportive team that values open communication and direct feedback
  • A chance to excel in your career and make a difference

Business Development Representative

Specifications:

Description:

As a Business Development Representative, you’ll drive inbound sales growth and identify new leads primarily through an inbound client approach. In this dynamic, ever-changing environment, your focus will be on showcasing the benefits of our SaaS Source Code Escrow platform while providing excellent customer service.

What You’ll Be Doing

  • Advising customers on potential solutions and building strong relationships through excellent customer service
  • Preparing email sequences and promptly responding to customer emails in a professional manner
  • Identifying and contacting new leads through inbound channels, following up via email or phone
  • A/B testing different approaches to optimize results and improve conversion rates
  • Conducting online platform demos to showcase our products’ benefits and features
  • Creating and negotiating offers to close deals with potential customers
  • Upselling to active customers by identifying additional value and benefits

Qualifications and Requirements:

  • 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets
  • Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers
  • Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions
  • Comfortable using a variety of technology platforms and tools
  • Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines
  • Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure
  • Enjoy giving online demos
  • Experience working with diverse companies and industries

What We Offer

  • Passionate and fun-loving colleagues
  • Startup mindset with ample opportunities for growth
  • Regular team activities and gatherings
  • Comprehensive onboarding process with a dedicated ramp-up period
  • A supportive team that values open communication and direct feedback
  • A chance to excel in your career and make a difference

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How to Apply

Interested and qualified candidates for the “Remote Job at Codekeeper” should click the GREEN BUTTON below to apply.

Deadline: Not Specified

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