Entry Level Jobs at Crescent Microfinance Bank

Applications are invited from interested and qualified candidates for the entry-level jobs at Crescent Microfinance Bank.

Crescent Microfinance Bank (CMFB) is a financial institution in Ilorin, Nigeria, that provides inclusive banking services to low-income individuals and small businesses typically excluded by conventional commercial banks.

CMFB offers opportunities for professional growth within a mission-driven, community-focused environment. While general microfinance institutions sometimes present challenges like long hours or limited benefits, many employees in the sector report a positive work culture, good team dynamics, and the intrinsic reward of contributing to poverty alleviation and local economic development.

Individuals interested in the bank teller jobs at Crescent Microfinance Bank should review the job details, requirements, and application process provided below.

Teller

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Kwara | Nigeria. See other Jobs in Kwara
• Category: Customer Care Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• The Teller will serve as the first point of contact for customers, handling cash transactions with accuracy, speed, and professionalism.
• The ideal candidate must demonstrate excellent customer service, strong numerical skills, and adherence to internal control processes.

Key Responsibilities

• Process deposits, withdrawals, transfers, and other over-the-counter transactions.
• Verify cash amounts, validate cheques, and detect counterfeit currency.
• Maintain accurate daily cash balance and ensure timely vault replenishment.
• Provide prompt responses to customer inquiries and escalate issues when necessary.
• Ensure compliance with CBN regulations and internal operational policies.

Qualifications and Requirements:

• HND qualification / B.Sc Degree in Banking & Finance, Accounting, or related discipline.
• 0 – 2 years experience in cash handling or teller operations (fresh graduates may apply).
• Strong numeracy, integrity, and attention to detail.

Skills:

• Excellent customer service.
• Good communication skills.
• Accuracy and time management.
• Proficiency in basic banking applications.

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Customer Service Officer

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Kwara | Nigeria. See other Jobs in Kwara
• Category: Customer Care Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• The Customer Service Officer (CSO) will enhance customer experience by managing inquiries, complaints, and account-related requests.
• The role involves frontline engagement and coordination with multiple departments.

Key Responsibilities

• Open new accounts and guide customers through required documentation.
• Resolve inquiries and complaints promptly and professionally.
• Manage customer identity updates, BVN issues, and card requests.
• Promote bank products and educate customers on digital channels.
• Maintain accurate service logs and escalate unresolved issues.

Qualifications and Requirements:

• HND / BSc Degree in any related field.
• 1 – 3 years experience in customer-facing roles (banking experience preferred).
• Good knowledge of banking operations and services.

Skills:

• Strong communication and interpersonal skills
• Problem-solving ability
• Customer-centric mindset
• Ability to multitask.

IT Officer

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Kwara | Nigeria. See other Jobs in Kwara
• Category: ICT Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• The IT Officer will provide technical support, maintain banking applications, oversee system security, and support digital infrastructure for optimal operations.

Key Responsibilities

• Manage core banking application and troubleshoot system issues.
• Maintain network connectivity and user accounts.
• Ensure data backups, cybersecurity compliance, and IT documentation.
• Support digital banking channels and hardware maintenance.
• Liaise with vendors for system updates and repairs.

Requirements

• HND / B.Sc in Computer Science, Information Technology, or related field.
• 1 – 3 years experience in IT support (financial services preferred).
• Familiarity with core banking software, networking, and system administration.

Skills:

• Strong problem-solving
• Good communication
• Knowledge of IT security
• Ability to work under pressure.

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Loan Management Officer

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Kwara | Nigeria. See other Jobs in Kwara
• Category: Finance Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• The Loan Management Officer will oversee the loan cycle from disbursement to full recovery, ensuring portfolio health and minimal default rates.

Key Responsibilities

• Track loan performance and ensure timely repayment.
• Maintain accurate portfolio records and generate daily/weekly reports.
• Follow up on overdue accounts and support recovery actions.
• Reconcile loan accounts and resolve discrepancies.
• Work closely with credit officers and internal audit.

Requirements

• HND/BSc in any numerate discipline.
• 1–2 years relevant experience in microfinance loan management.
• Good understanding of loan systems and reconciliation.

Skills:

• Attention to detail
• Good interpersonal communication
• Strong record-keeping skills.

Account Officer (Marketing)

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Kwara | Nigeria. See other Jobs in Kwara
• Category: Accounting Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• The Account Officer will drive business growth through customer acquisition, loan mobilization, deposit mobilization, and market engagement.
• The ideal candidate must be sales-oriented with strong relationship-building capabilities.

Key Responsibilities

• Source and onboard new customers for savings, current accounts, and loans.
• Conduct market research and identify new business opportunities.
• Maintain relationships with existing customers to ensure retention.
• Meet assigned deposit and loan targets.
• Support product campaigns and promotional activities.

Requirements

• HND/BSc in any business-related field.
• 1–3 years experience in sales/marketing (microfinance experience is a plus).
• Proven ability to meet targets.

Skills:

• Strong persuasion and negotiation skills
• Good presentation and communication
• Goal-oriented and self-motivated.

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Administration – Auxiliary Staff

Specifications:

• Full Time
• Required Qualifications: OND – BA/BSC/HND 
• Location: Kwara | Nigeria. See other Jobs in Kwara
• Category: Admin Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• The Auxiliary Staff will support administrative, operational, and maintenance activities to ensure smooth daily operations.

Key Responsibilities

• Support front desk, operations, or administrative duties as assigned.
• Maintain cleanliness and organization of office environment.
• Run official errands and assist with basic clerical tasks.
• Provide general support to departments when needed.

Requirements

• SSCE / OND or equivalent.
• 0–2 years relevant experience.
• Ability to multitask and follow instructions.

Skills:

• Good communication
• Reliability and punctuality
• Organisation skills.

Compliance Officer

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Kwara | Nigeria. See other Jobs in Kwara
• Category: Customer Care Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• The Compliance Officer ensures the Bank operates in accordance with regulatory requirements and internal policies.
• The role involves monitoring, reporting, and implementation of compliance frameworks.

Key Responsibilities

• Monitor regulatory guidelines including CBN, NDIC, EFCC, NFIU, and AML/CFT requirements.
• Conduct periodic compliance checks and prepare reports.
• Track suspicious transactions and ensure KYC accuracy.
• Support policy implementation and staff compliance training.

Requirements

• HND qualification / B.Sc Degree in Law, Accounting, Banking & Finance, or a related field.
• 1 – 3 years experience in compliance or internal control.
• Understanding of microfinance regulations.

Skills:

• High integrity.
• Risk assessment.
• Strong documentation and reporting.

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Credit Officer

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Kwara | Nigeria. See other Jobs in Kwara
• Category: Customer Care Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• The Credit Officer will manage credit assessment, loan processing, risk evaluation, and portfolio monitoring to ensure quality loan disbursement and recovery.

Responsibilities

• Conduct credit analysis and assess customer loan applications.
• Visit and verify customers’ businesses and collateral.
• Prepare credit reports and recommendations for approval.
• Monitor loan repayment and support recovery efforts.
• Ensure compliance with credit policies and CBN lending guidelines.

Requirements

• HND / BSc in Accounting, Finance, Economics, or related field.
• 1 – 3 years experience in credit and loan management.
• Strong analytical and documentation skills.

Skills:

• Good knowledge of micro-lending
• Risk assessment skills
• Strong communication and reporting.

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