Applications are invited from interested and qualified candidates for the role of Application Support Officer at Stanbic IBTC Bank.
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Stanbic IBTC Bank is a full-service financial services group with a clear focus on three main business pillars—Corporate and Investment Banking, Personal and Business Banking, and Wealth Management.
Stanbic IBTC Bank provides a range of career opportunities, including graduate trainee programs, internships, and positions for experienced professionals. Employees at Stanbic IBTC receive competitive salaries and performance-based bonuses, and have opportunities for career advancement.
Individuals interested in the Support Officer at Stanbic IBTC Bank should review the job details, requirements, and application process provided below.
Officer, Applications Support
Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos| Nigeria. See other Jobs in Lagos
- Category: ICT Jobs
- Job Alerts: To receive Job Alerts on WhatsApp, Click HERE
Description:
Application Support – Responsible for the Support and Administration of the Bank Application (Finacle, Workflow & Reports) and Services (LINUX) used by the Finacle core support team for business continuity. Ensure smooth running of the core application systems through process issue resolutions and optimisation where required. Ensure that all work requests/incidents logged on IT Remedy are responded to and resolved within the agreed time frame. Also, ensure that calls are escalated and communicated to the required support area and user.
- Provide high-level competency with regards to application systems and platforms such as Finacle, Linux etc.
- Successful resolution of application and system environment issues.
- Reduced number of incidents.
- Deployment of applications patches (custom and product).
- Deployment and orchestration of containerized applications.
- Creation and support of APIs and endpoints.
- Ensuring that engagements, deployments, investigations and other team activities fall in line with regulatory and governance guidelines.
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Qualifications and Requirements:
- Bsc Computer Science or related field.
- Professional certification in relevant field can be an added advantage.
Experience:
- 3-4years experience as technical support and management of Core and Peripheral Applications.
- Experience using Oracle SQL, T-SQL and PLSQL, Unix/Linux Administration, Python, Backup & restore operations, batch Scripting, scripting and automation, Windows server administration
Behavioural Competencies:
- Adopting Practical Approaches
- Checking Things
- Developing Expertise
- Embracing Change
- Establishing Rapport
- Exploring Possibilities
- Generating Ideas
Technical Competencies:
- Application Knowledge for Support
- Knowledge Management Systems
- Process Management
- Product and Services Knowledge
- Solution Design & Enablement
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How to Apply for the Support Officer Job at Stanbic IBTC Bank
Interested and qualified candidates for the Support Officer Job at Stanbic IBTC Bank should click the GREEN BUTTON below to apply.
Deadline: Not Specified
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