Customer Support Job at TeamAce Limited (8 Positions)

Applications are invited from interested and qualified candidates to apply for the Customer Support Job at TeamAce Limited.

TeamAce Limited is a company that specializes in recruitment, training, and management consulting. The firm is dedicated to connecting businesses with the right talent and enhancing workforce capabilities through various services.

TeamAce offers several benefits, particularly for businesses seeking talent acquisition and HR solutions. These include access to a wide network of top African talent, tailored workforce solutions, and comprehensive HR support.

Individuals interested in the Customer Support Job at TeamAce Limited should review the job details, requirements, and application process provided below.

Customer Support Officer

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Customer Care Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• As the Customer Support Officer, you will be responsible for providing exceptional support to users, resolving customer inquiries, facilitating seamless onboarding, and ensuring a positive customer experience across the company’s digital financial products.

Responsibilities

• Respond promptly to customer inquiries, complaints, and support requests across phone, email, chat, and social media channels
• Guide users through onboarding, account setup, transactions, and platform-related issues
• Investigate and resolve customer concerns while escalating complex issues to relevant teams when necessary
• Maintain accurate records of customer interactions and provide feedback to improve products and services
• Educate customers on platform features, payment processes, and digital financial solutions to enhance user experience

Qualifications and Requirements:

• Bachelor’s Degree in Business Administration, Finance, Economics, Communications, or a related field
• 2–4 years experience in customer support, customer success, relationship management, or a similar role within fintech, banking, payments, crypto, or financial services
• Strong understanding of digital payments, fintech products, and customer service best practices
• Good knowledge of stablecoin dynamics, blockchain addresses, wallet networks, and digital asset transactions
• Must have hands-on experience transacting with stablecoins and supporting customers on transaction-related issues.

Salary Range-₦400,000 – ₦500,000/month

Personal Assistant

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Admin Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• Manage and coordinate the executive’s calendar, appointments, meetings, and travel arrangements.
• Prepare reports, presentations, correspondence, and meeting minutes.
• Act as the primary point of contact between the executive and internal/external stakeholders.
• Organize and maintain confidential records, documents, and filing systems.
• Track projects, deadlines, and action items to ensure timely execution.
• Support the planning and coordination of meetings, events, workshops, and stakeholder engagements.
• Conduct research and compile information required for decision-making and reporting.
• Assist in drafting proposals, reports, and other organizational documents.
• Handle administrative and operational tasks as assigned by management.
• Ensure efficient communication and follow-up with partners, donors, and other stakeholders.

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Qualifications and Requirements:

• Bachelor’s Degree in Business Administration, Social Sciences, Humanities, or a related field.
• Minimum of 2 years’ experience as a Personal Assistant, Executive Assistant, or Administrative Officer.
• Prior experience working in an NGO is highly preferred.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Ability to multitask and manage competing priorities effectively.
• High level of professionalism, discretion, and confidentiality.
• Strong interpersonal and stakeholder management skills.

Key Competencies:

• Attention to detail
• Strong organizational skills
• Effective communication
• Problem-solving ability
• Time management
• Stakeholder management
• Confidentiality and professionalism.

Salary Range₦300,000 – ₦400,000/month

Account Officer

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Accounting Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• As the Account Officer, you will be responsible for maintaining accurate financial records, supporting financial reporting, and ensuring compliance with accounting standards to drive effective financial operations within the organization.

Responsibilities

• Maintain accurate financial records and post daily transactions including expenses, revenue, and bank activities
• Prepare financial reports such as income statements, balance sheets, and cash flow statements
• Monitor receivables and payables while supporting cash flow management
• Assist with budgeting, financial analysis, and audit processes
• Ensure compliance with accounting standards, tax regulations, and internal financial controls.

Qualifications and Requirements:

• Bachelor’s Degree in Accounting, Finance, or related fields
• 2 – 4 years experience in accounting or finance roles
• Professional certification such as ACA is an added advantage
• Proficiency in Microsoft Excel and accounting software
• Strong attention to detail, analytical skills, and understanding of financial reporting.

Salary Range: ₦200,000 – ₦300,000/month

Accountant

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Accounting Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• As the Accountant, you will be responsible for maintaining accurate financial records, supporting financial reporting, managing reconciliations, and ensuring compliance with accounting standards and company policies within a fast-paced FMCG environment.

Responsibilities

• Maintain accurate accounting records and process financial transactions in line with company policies.
• Prepare bank reconciliations, ledger reconciliations, and other financial reports on a timely basis.
• Support accounts payable and receivable processes, ensuring proper documentation and record keeping.
• Assist in monthly, quarterly, and annual financial reporting activities.
• Ensure compliance with statutory, tax, and internal control requirements.

Qualifications and Requirements:

• Bachelor’s Degree in Accounting, Finance, or related field.
• Minimum of 2 years accounting experience within FMCG, manufacturing, or related sectors.
• Proficiency in Microsoft Excel, Microsoft Word, and accounting software / ERP systems.
• Strong understanding of financial reporting, reconciliations, and accounting principles.
• Candidates residing within Apapa and its immediate environs are strongly preferred.

Salary Range₦200,000 – ₦300,000/month

Senior Sales Executive

Specifications:

• Full Time
• Required Qualifications: OND 
• Location: Abia, Abuja, Anambra, Delta, Edo, Imo, Kaduna, Kano, Lagos, Ogun, Oyo, Plateau, Rivers| Nigeria. See other Jobs in Nigeria
• Category: Sales Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

Locations: Ibeju-Lekki, Eti-Osa, Somolu, Kosofe, Ojo, Amuwo-Odofin, Surulere, Apapa, Ajeromi-Ifelodun, Alimosho, Mushin, Oshodi-Isolo, Berger, Agege, Ifako-Ijaiye, Ikeja – Lagos, Akute, Sagamu, Abeokuta, Mowe, Ibafo, Sango Ota – Ogun, Ibadan – Oyo, Kano Metropolis – Kano, Kaduna North, Kaduna South, Zaria – Kaduna, Jos North, Jos South – Plateau, Abuja (FCT), Onne, Eleme, Obio-Akpor, Oyigbo, Ikwerre, Port Harcourt LGA – Rivers, Benin City – Edo, Asaba, Warri, Ughelli – Delta, Owerri – Imo, Umuahia, Aba – Abia & Awka, Onitsha – Anambra
 

Responsibilities

• Develop sales strategies, explore new markets, and achieve targets.
• Manage key client relationships and resolve issues.
• Drive business growth through research, lead generation, and meetings.
• Negotiate and secure profitable deals to close sales.
• Monitor performance, meet targets, and provide updates.
• Mentor team members and collaborate with marketing and product teams.

Qualifications and Requirements:

• Minimum of OND qualification in any related field.
• 2- 3 years of experience in field sales.

Salary

• N150,000 – N200,000 monthly + commissions and other benefits.

Other Information:

• Monthly target of: N20M – Salary: N219,950
• Monthly target of: N25M – Salary: N250,000.

Account Officer

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Accounting Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• As the Accounts Officer, you will be responsible for managing financial records, processing transactions, reconciling accounts, and ensuring compliance with statutory and financial reporting requirements.

Responsibilities

• Prepare invoices, issue payment receipts, and follow up on outstanding client payments
• Reconcile bank accounts, maintain accurate financial records, and manage petty cash transactions
• Prepare monthly financial reports, account statements, and management reports
• Ensure timely remittance of statutory obligations including taxes, pensions, and other regulatory payments
• Maintain compliance with accounting policies, financial controls, and audit requirements

Qualifications and Requirements:

• Bachelor’s Degree in Accounting, Finance, Economics, or a related field
• Minimum of 2 years’ experience in accounting, bookkeeping, or financial operations
• Proficiency in QuickBooks, Microsoft Excel, and other accounting software
• Strong understanding of financial reporting, bank reconciliation, taxation, and statutory compliance
• ICAN certification or progress toward professional certification is an added advantage.

Salary Range: ₦200,000 – ₦300,000/month

Marketing Officer

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Sales Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• As the Marketing Officer, you will be responsible for promoting the company’s travel products and services, generating leads, and supporting business growth through customer acquisition and relationship management.

Responsibilities

• Promote the company’s travel and tourism services to prospective and existing clients
• Identify and develop new business opportunities to drive revenue growth
• Build and maintain strong relationships with corporate and individual clients
• Support marketing campaigns, client engagement activities, and brand awareness initiatives
• Monitor market trends and provide feedback to support business development strategies

Qualifications and Requirements:

• Bachelor’s Degree in Marketing, Business Administration, Mass Communication, or a related field
• Experience in marketing, sales, customer service, or business development is an added advantage
• Ability to work independently and achieve assigned targets
• Fast learner with a proactive and results-oriented mindset.

Salary Range: ₦200,000 – ₦300,000/month

Reservations & Ticketing Officer

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Sales Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• As the Reservations & Ticketing Officer, you will be responsible for managing flight reservations, ticket issuance, and customer inquiries while ensuring compliance with airline fare rules and IATA regulations to deliver exceptional customer service.

Responsibilities

• Process flight reservations, ticket issuance, reissuance, and refunds in line with customer requests and airline policies
• Provide customers with accurate fare quotations, itinerary details, and information on fare rules and restrictions
• Monitor ticketing time limits, BSPLink refunds, and ensure compliance with IATA regulations
• Prepare daily, weekly, and monthly sales and activity reports for management and corporate clients
• Supervise reservation and ticketing activities to ensure high service standards and customer satisfaction

Qualifications and Requirements:

• Bachelor’s Degree or HND in any relevant field
• 2 – 4 years of experience in reservations and ticketing within the travel industry
• Strong knowledge of GDS systems (Amadeus, Galileo, or Sabre) and IATA regulations
• Excellent customer service, communication, and problem – solving skills
• Ability to work under pressure and manage multiple tasks effectively.

Salary Range: ₦200,000 – ₦300,000/month

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