Latest Recruitment at Polaris Bank Limited (10 Positions)

Applications are invited from interested and qualified candidates to apply for the latest recruitment at Polaris Bank Limited.

Polaris Bank is one of the largest banks in Nigeria, with more than 350 branches across the country. It also operates in Sierra Leone, Liberia, Angola was established by the Central Bank of Nigeria (CBN) on September 21, 2018 to offer commercial banking services to the Nigerian public.

Polaris Bank is in search of passionate, result-oriented candidates willing to work in our 300-plusbranches within Nigeria to build a banking career. 

Individuals interested in the latest recruitment at Polaris Bank Limited should review the job details, requirements, and application process provided below.

Head, Solution Architecture & Standards Office

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Banking Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

The Head, Solution Architecture & Standards Office owns the technology architecture, standards, and governance framework that ensures every development initiative across Polaris Bank’s digital and retail banking arms is scalable, secure, and well-integrated. This is a leadership and governance role: you will set direction, define standards, and provide architectural oversight across three specialist domains — Solution Architecture, Security Architecture, and Integration & API Architecture — working through and with specialist architects and leads in each area, rather than executing all specialist work personally.

Key Responsibilities

Governance & Standards

• Define and maintain the enterprise architecture framework, technology standards, and design principles applied across all development initiatives
• Chair architecture review boards; approve or escalate designs that deviate from standards
• Own the technical governance process, ensuring traceability between business requirements and architectural decisions

Solution Architecture

• Oversee the design of end-to-end solutions for major business initiatives, ensuring architectural integrity, scalability, and alignment with enterprise standards
• Guide the application of microservices architecture, domain-driven design, and cloud architecture patterns across teams
• Ensure solution designs are maintainable and support long-term platform evolution

Security Architecture

• Set secure-by-design standards and oversee their application across all solution designs
• Ensure threat modeling, identity & access management design, and cryptographic standards are consistently applied
• Partner with Information Security to ensure architecture decisions meet regulatory and compliance requirements
• Oversee remediation of architecture-level vulnerabilities identified through security assessments

Integration & API Architecture

• Set standards for integration patterns, API design, API gateway usage, and middleware architecture
• Oversee API lifecycle governance to ensure consistency, reusability, and performance across the API portfolio
• Guide adoption of event-driven architecture patterns for high-throughput, real-time use cases

Core Competencies

• Enterprise architecture leadership and technical governance
• Working knowledge across solution, security, and integration architecture disciplines (deep expertise in at least one is expected; working fluency across the others to lead specialist teams credibly)
• Stakeholder management across engineering, security, product, and compliance functions
• Ability to translate business requirements into architectural strategy

Familiarity With Tools (used by the function, not a personal daily requirement)

Enterprise architecture tools (BizzDesign, Sparx EA), Draw.io/Lucidchart, Confluence, JIRA; OWASP tools, Burp Suite, IAM platforms; API gateways, Swagger/OpenAPI, Postman, Mulesoft, Apache Camel, Kafka, RabbitMQ

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field; relevant certifications (TOGAF, AWS/Azure Architect, CISSP, or equivalent) an advantage
• Demonstrated track record leading architecture functions in a regulated industry, ideally banking/financial services

Head, Product & Experience Design Lab

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Banking Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

The Head, Product & Experience Design Lab is responsible for ensuring Polaris Bank’s digital products are human-centered, intuitive, and differentiated in the market. This is a leadership role that sets product and design vision and builds and directs specialist teams across four disciplines — Product Management, UX Research, UI/UX Design, and CX Design — rather than personally executing hands-on work in all four.

Key Responsibilities

Product Vision & Leadership

• Define the product vision, strategy, and roadmap for digital banking products in partnership with business stakeholders
• Oversee prioritization frameworks and ensure roadmaps reflect both customer needs and business objectives
• Manage stakeholder expectations across business, technology, and executive leadership

UX Research Oversight

• Ensure customer research, journey mapping, and usability testing are embedded in the product development lifecycle
• Champion evidence-based design decisions; ensure research findings directly inform product and design direction

UI/UX Design Oversight

• Set and enforce design system and visual consistency standards across all digital products
• Oversee the design team’s output to ensure interfaces are consistent, intuitive, and on-brand

CX Design Oversight

• Oversee end-to-end customer journey design across all touchpoints (digital and physical, where relevant)
• Ensure service design work identifies and closes gaps in the customer experience

Core Competencies

• Product strategy and roadmapping
• Design leadership — able to critique and direct research, UI/UX, and CX design work credibly, even without being the hands-on practitioner in each
• Stakeholder management and cross-functional influence
• Customer empathy translated into commercial product decisions

Familiarity With Tools (used by the function’s teams, not a personal daily requirement)

JIRA, Confluence, Productboard, Aha!, Miro; UserTesting, Dovetail, Hotjar, SurveyMonkey; Figma, Sketch, Adobe XD, Zeplin; Smaply / customer journey mapping platforms

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Qualifications and Requirements:

• Bachelor’s degree in a relevant field (Design, Business, Human-Computer Interaction, or related); relevant certifications an advantage
• Demonstrated track record leading product and/or design functions, ideally in banking, fintech, or a comparable digital-first environment

Department: Digital Banking / Technology Location: Lagos, Nigeria Experience Required: [10+ years across product and design disciplines, including 4+ years in a leadership role spanning product and design]

Head, Service Assurance

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Banking Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

To drive service quality assurance initiatives, monitor performance metrics, and ensure continuous improvement of IT service delivery.

Key Responsibilities

• Monitor SLA performance and service quality metrics.
• Lead incident and problem management reviews.
• Develop service improvement initiatives.
• Oversee workload automation and process optimization.
• Produce service performance reports for management.

Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, Information Technology, or related discipline.

Experience

• Minimum of 7 years’ relevant experience in IT Operations, Service Management, or Service Assurance.

Certifications

• ITIL Expert
• Lean Six Sigma
• COBIT

Head, Service Support

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Banking Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

To oversee end-user technology support services and ensure prompt resolution of all service requests across the Bank.

Key Responsibilities

• Lead service desk and user support operations.
• Ensure compliance with service level agreements.
• Manage service request fulfilment.
• Drive customer satisfaction and service excellence.
• Develop support processes and operating procedures.

Qualifications and Requirements:

Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, Information Technology, or related discipline.

Experience

• Minimum of 7 years’ relevant experience, with at least 2 years in a supervisory capacity.

Certifications

• ITIL Foundation/Intermediate
• HDI Support Centre Certification

Head, Government & Strategy

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Banking Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

To establish and maintain governance frameworks that ensure technology investments, risks, compliance obligations, and strategic initiatives are effectively managed and aligned with organizational goals.

Key Responsibilities

• Develop IT governance frameworks, policies, and standards.
• Lead IT risk management and regulatory compliance activities.
• Oversee IT strategy development and execution.
• Manage enterprise architecture governance.
• Coordinate technology audits and regulatory reviews.
• Drive vendor governance and technology investment optimization.

Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, Cybersecurity, Information Technology, or related discipline.

Experience

• Minimum of 8 years’ relevant experience, with strong exposure to governance, compliance, risk management, and strategy development.

Professional Certifications

• COBIT
• CISA
• CRISC
• ISO 27001 Lead Implementer/Auditor

Head, Enterprise Application Management

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Banking Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

To provide strategic leadership for the Bank’s enterprise applications portfolio, ensuring availability, performance, integration, security, and continuous enhancement of all business-critical applications, including Core Banking, Digital Banking, Cards, Payments, Treasury, Risk, and ERP platforms.

Key Responsibilities

• Develop and execute enterprise application strategy aligned with business objectives.
• Oversee application lifecycle management, upgrades, and enhancements.
• Drive integration initiatives across enterprise systems and digital platforms.
• Manage vendors, support partners, and application teams.
• Ensure application availability, resilience, and disaster recovery readiness.
• Lead digital transformation and application modernization initiatives.

Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, Software Engineering, Computer Engineering, or related discipline.
• Master’s Degree in Information Technology, Business Administration, or related discipline will be an added advantage.

Experience

• Minimum of 8 years’ relevant experience, with at least 3 years in a leadership role managing enterprise applications within Banking, FinTech, Telecommunications, or a large corporate institution.

Professional Certifications

• ITIL
• PMP/Prince2
• Oracle, Microsoft, Temenos, Finacle, or relevant application certifications

Head, Innovation & R&D Studio

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Banking Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

The Head, Innovation & R&D Studio explores emerging technologies and develops new solutions to drive Polaris Bank’s future growth. This role directs three functions — Emerging Technology Research, Rapid Prototyping, and Proof of Concept Development — through specialist leads and engineers.

Key Responsibilities

Emerging Technology Research Oversight

• Direct research into AI, blockchain, IoT, and other emerging technologies relevant to banking
• Maintain a technology foresight function that keeps the bank ahead of market shifts

Rapid Prototyping Oversight

• Oversee the development of MVPs and prototypes to test new concepts quickly
• Drive design sprint practices that reduce time-to-market for new ideas

Proof of Concept Development Oversight

• Direct the development and validation of PoCs with partners and customers
• Ensure innovation pilots are rigorously evaluated before recommending further investment

Core Competencies

• Technology foresight and innovation strategy
• Rapid prototyping and design sprint facilitation
• Business case development and investment validation
• Partner and cross-functional collaboration

Familiarity With Tools (used by the function’s teams)

Industry research and technology scouting platforms; Figma, InVision, low-code/no-code platforms; PoC frameworks, validation and collaboration tools

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field; advanced degree an advantage
• Demonstrated track record leading innovation, R&D, or new product incubation functions, ideally in banking or a comparable regulated industry

Head, Agile Program Delivery Office

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Banking Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

The Head, Agile Program Delivery Office ensures technology initiatives across Polaris Bank are delivered on time, efficiently, and in a way that maximizes business value. This role directs four functions — Agile Program Management, Scrum/Agile Coaching, Portfolio Management, and Performance Metrics — through specialist leads and coaches.

Key Responsibilities

Agile Program Management Oversight

• Coordinate delivery across multiple agile teams, managing cross-team dependencies and ensuring program-level alignment
• Escalate and resolve delivery risks that span multiple teams or initiatives

Scrum/Agile Coaching Oversight

• Ensure agile best practices and ceremonies are consistently applied and continuously improved across delivery teams
• Build organizational agile maturity through coaching and capability-building

Portfolio Management Oversight

• Own the technology portfolio prioritization process, ensuring alignment with business strategy and available capacity
• Ensure resource allocation and capacity planning decisions maximize return on technology investment

Performance Metrics Oversight

• Ensure delivery metrics (velocity, quality, throughput) are tracked and reported consistently across teams
• Use delivery data to drive continuous improvement in program execution

Core Competencies

• Agile program and portfolio management (SAFe, Scrum, Kanban)
• Coaching and organizational change leadership
• Financial and capacity planning across a technology portfolio
• Data-driven performance management

Familiarity With Tools (used by the function’s teams)

JIRA, JIRA Align, Rally, VersionOne, Miro, Confluence; JIRA Portfolio, LeanKit; Power BI, Tableau, JIRA Analytics

Qualifications

• Bachelor’s degree in a relevant field; SAFe, PMI-ACP, or equivalent agile/portfolio certification strongly preferred
• Demonstrated track record running agile delivery or PMO functions across multiple concurrent initiatives, ideally in banking or a large enterprise setting

Head, Quality Assurance & Testing Centre

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Banking Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

The Head, Quality Assurance & Testing Centre ensures Polaris Bank’s software ships reliably, performs under load, and is free of critical defects and security vulnerabilities before reaching production. This role directs four testing disciplines — Functional, Automated, Performance, and Security Testing — through specialist leads and engineers.

Key Responsibilities

Functional Testing Oversight

• Ensure comprehensive functional, regression, and system integration testing across all releases
• Set test case design and defect tracking standards

Automated Testing Oversight

• Direct the build-out and maintenance of test automation frameworks integrated into CI/CD pipelines
• Drive toward the bank’s target automation coverage to enable faster, safer release cycles

Performance Testing Oversight

• Ensure systems are validated for performance, scalability, and load capacity before major releases
• Oversee performance monitoring practices that catch degradation before it affects customers

Security Testing Oversight

• Ensure security assessments, vulnerability scanning, and penetration testing are performed on all releases
• Escalate and track remediation of identified vulnerabilities in coordination with security architecture and engineering teams

Core Competencies

• Test strategy and quality leadership across manual, automated, performance, and security testing disciplines
• CI/CD-integrated automation practices
• Working knowledge of application security testing methodology (OWASP)
• Cross-functional coordination with engineering, architecture, and security teams

Familiarity With Tools (used by the function’s teams)

JIRA, TestRail, Zephyr; Selenium, Cypress, Appium, TestNG, JUnit, Postman, RestAssured, Jenkins, GitHub Actions; JMeter, LoadRunner, Gatling, BlazeMeter; Burp Suite, OWASP ZAP, Nessus, Snyk, Veracode

Qualifications

• Bachelor’s degree in Computer Science or related field; ISTQB or equivalent certification an advantage
• Demonstrated track record leading QA/testing functions in a fast-release software environment, ideally banking or fintech

Head, Data & Intelligence Engineering

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Banking Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

The Head, Data & Intelligence Engineering owns the data platforms, analytics, and AI capabilities that power decision-making and personalized customer experiences at Polaris Bank. This is a leadership role directing four specialist disciplines — Data Engineering, Analytics & BI, Data Science & AI, and Data Governance — through dedicated leads and engineers, not as a hands-on individual contributor across all four.

Key Responsibilities

Data Engineering Oversight

• Direct the design of scalable, reliable data pipelines, warehouses, and ETL infrastructure
• Set standards for data modeling and infrastructure architecture used across the bank’s data platforms

Analytics & BI Oversight

• Ensure the analytics function delivers dashboards, reports, and self-service tools that drive data-driven decisions across the bank
• Set standards for data visualization and reporting consistency

Data Science & AI Oversight

• Direct the development of AI/ML models supporting personalization, fraud detection, credit scoring, and operational optimization
• Ensure model performance, fairness, and reliability are validated before production deployment

Data Governance Oversight

• Ensure data quality, privacy, and metadata management practices are enforced across all data assets
• Own the bank’s data governance framework and ensure regulatory compliance in data handling

Core Competencies

• Data platform strategy and technical leadership across engineering, analytics, and data science
• Working fluency in ML/AI model lifecycle management and MLOps practices
• Strong grounding in data privacy and regulatory compliance (NDPR and applicable banking data regulations)
• Stakeholder management across technology, risk, and business functions

Familiarity With Tools (used by the function’s teams)

Python, SQL, Apache Spark, Airflow, Kafka, Databricks, Snowflake, AWS Glue, dbt; Power BI, Tableau, Looker, Metabase; TensorFlow, PyTorch, Scikit-learn, MLflow, SageMaker, Kubeflow; Collibra, Informatica

Qualifications

• Bachelor’s degree in Computer Science, Data Science, Statistics, or related field; advanced degree an advantage
• Demonstrated track record leading data engineering, analytics, or data science functions, ideally in banking or financial services

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