Customer Service Assistants at Green Africa Airways Limited

Applications are invited from interested and qualified candidates for the Customer Service Assistants at Green Africa Airways Limited.

Green Africa Airways Limited is a value airline based in Lagos, Nigeria. We are a new carrier that offers safe, reliable, and affordable air travel to a much broader group of customers. This positions us as a significant contributor to the economic development of Nigeria and the African continent.

Green Africa Airways offers several potential benefits, including opportunities for professional growth, a focus on talent development, and a commitment to building a positive work culture. The airline emphasizes connecting people and resources, fostering a sense of purpose and ownership among its employees.

Individuals interested in the Customer Service Assistants at Green Africa Airways Limited should review the job details, requirements, and application process outlined below.

Customer Service Assistant, Lagos

Specifications:

• Full Time
• Required Qualifications: SSCE – OND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Customer Care Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• Ensuring accurate weights of baggage at the check-in desks are captured and processed
• Recording and storing of unclaimed Green Africa tagged baggage at the Arrival hall in the store
• Assisting customers with their luggage and direct customers with baggage irregularities (such as lost or damaged) to the Duty Officer
• Advising and assisting customers on how to process payment for their excess baggage
• Ensuring baggage is properly tagged with destination details before conveying the baggage to the Baggage Screening Point
• Ensuring that baggage is in good condition before acceptance. Any noticed damaged bag should be handled in line with Green Africa policy
• Recording and processing all Company Materials (COMATs) and RUSH bags accordingly either on a departing or an arriving flight
• Prompt identification and assistance of customers with special needs (eg Wheelchair customers, Expectant mothers, Mothers with infant, Group travellers etc) before approaching the Check-in desk
• Ensuring that no baggage is left unattended to within the check-in area. Also, checks for suspicious baggage and adheres to security procedures and weight limits before tagging such bags
• Coordinating with the Check-in officers and the Turnaround Coordinators to track unloaded baggage

Qualifications and Requirements:

Must have skills

• Attention to details Time management Good communication skill Customer Service Skills Communication Skills
• Good to have skills
• Problem solving Interpersonal relationship skill Teamwork

Qualifications

• OND/SSCE
• Exceptional Communication and Interpersonal skills
• High- level numeracy skills
• Strong ability to pay attention to detail

Customer Service Assistant, Port Harcourt

Specifications:

• Full Time
• Required Qualifications: SSCE – OND 
• Location: Rivers | Nigeria. See other Jobs in Port Harcourt
• Category: Customer Care Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• Ensuring accurate weights of baggage at the check-in desks are captured and processed
• Recording and storing of unclaimed Green Africa tagged baggage at the Arrival hall in the store
• Assisting customers with their luggage and direct customers with baggage irregularities (such as lost or damaged) to the Duty Officer
• Advising and assisting customers on how to process payment for their excess baggage
• Ensuring baggage is properly tagged with destination details before conveying the baggage to the Baggage Screening Point
• Ensuring that baggage is in good condition before acceptance. Any noticed damaged bag should be handled in line with Green Africa policy
• Recording and processing all Company Materials (COMATs) and RUSH bags accordingly either on a departing or an arriving flight
• Prompt identification and assistance of customers with special needs (eg Wheelchair customers, Expectant mothers, Mothers with infant, Group travellers etc) before approaching the Check-in desk
• Ensuring that no baggage is left unattended to within the check-in area. Also, checks for suspicious baggage and adheres to security procedures and weight limits before tagging such bags
• Coordinating with the Check-in officers and the Turnaround Coordinators to track unloaded baggage

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Qualifications and Requirements:

Must have skills

• Attention to details Time management Good communication skill Customer Service Skills Communication Skills
• Good to have skills
• Problem solving Interpersonal relationship skill Teamwork

Qualifications

• OND/SSCE
• Exceptional Communication and Interpersonal skills
• High- level numeracy skills
• Strong ability to pay attention to detail

Customer Service Assistant, Benin

Specifications:

• Full Time
• Required Qualifications: SSCE – OND 
• Location: Edo | Nigeria. See other Jobs in Edo
• Category: Customer Care Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• Ensuring accurate weights of baggage at the check-in desks are captured and processed
• Recording and storing of unclaimed Green Africa tagged baggage at the Arrival hall in the store
• Assisting customers with their luggage and direct customers with baggage irregularities (such as lost or damaged) to the Duty Officer
• Advising and assisting customers on how to process payment for their excess baggage
• Ensuring baggage is properly tagged with destination details before conveying the baggage to the Baggage Screening Point
• Ensuring that baggage is in good condition before acceptance. Any noticed damaged bag should be handled in line with Green Africa policy
• Recording and processing all Company Materials (COMATs) and RUSH bags accordingly either on a departing or an arriving flight
• Prompt identification and assistance of customers with special needs (eg Wheelchair customers, Expectant mothers, Mothers with infant, Group travellers etc) before approaching the Check-in desk
• Ensuring that no baggage is left unattended to within the check-in area. Also, checks for suspicious baggage and adheres to security procedures and weight limits before tagging such bags
• Coordinating with the Check-in officers and the Turnaround Coordinators to track unloaded baggage

Qualifications and Requirements:

Must have skills

• Attention to details Time management Good communication skill Customer Service Skills Communication Skills
• Good to have skills
• Problem solving Interpersonal relationship skill Teamwork

Qualifications

• OND/SSCE
• Exceptional Communication and Interpersonal skills
• High- level numeracy skills
• Strong ability to pay attention to detail

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