Front Desk Rep Job at Miva Open University

Applications are invited from interested and qualified candidates for the Front Desk Rep Job at Miva Open University.

Miva Open University is Nigeria’s first fully online university, licensed by the NUC in May 2023 and established by The uLesson Group. Its primary mission is to remove barriers to education by providing flexible, accessible, and high-quality learning experiences that are not restricted by geography or the traditional academic calendar.

Miva Open University offers the opportunity to be at the forefront of digital education in Nigeria within an innovative and rapidly growing edtech environment. Employees often benefit from a supportive and professional work environment that encourages internal mobility and professional development.

Individuals interested in the Front Desk Officer job at Miva Open University should review the job details, requirements, and application process outlined below.

Front Desk Representative

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND
• Location: Akwa Ibom | Nigeria. See other Jobs in Akwa Ibom
• Category: Customer Care Jobs
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Description:

• We are currently seeking a friendly and detail-oriented individual to join our team as a Front Desk Representative.
• As the first point of contact for our students, faculty, and visitors, you will play a crucial role in providing excellent customer service and ensuring a smooth administrative experience.

Key Responsibilities

• Greet and welcome students, faculty, and visitors, creating a positive and welcoming atmosphere.
• Answer incoming calls and emails, providing prompt and accurate information or directing them to the appropriate department.
• Assist students with inquiries, enrollment, and registration processes.
• Schedule appointments and manage calendars for faculty and staff.
• Coordinate and manage room bookings for meetings, events, and classes.
• Maintain and update student and faculty records in the database.
• Assist with administrative tasks such as filing, data entry, and document preparation.
• Provide general administrative support to various departments as needed.
• Handle student complaints or issues, escalating them to the appropriate department when necessary.
• Ensure the front desk area is clean, organized, and well-stocked with necessary supplies.

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Qualifications and Requirements:

• A minimum of a Bachelor’s Degree or HND is required. Additional education or certification in administration or customer service is a plus.
• Previous experience in a front desk, receptionist, or customer service role is preferred.
• Excellent communication and interpersonal skills, with the ability to effectively interact with students, faculty, and visitors from diverse backgrounds.
• Strong organizational and multitasking abilities, with a keen attention to detail.
• Proficient in using office equipment, including phone systems, computers, and relevant software applications.
• Ability to handle confidential information with discretion and maintain a professional demeanor at all times.
• Strong problem-solving skills and the ability to remain calm and composed in fast-paced and sometimes challenging situations.
• Customer service-oriented mindset with a passion for providing exceptional service to students and faculty.
• Flexibility to work occasional evenings or weekends as required.

Salary Range: ₦150,000 – ₦200,000/month

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How to Apply for the Front Desk Rep Job at Miva Open University

Interested and qualified candidates for the Front Desk Rep Job at Miva Open University should click the GREEN BUTTON below to apply.

Deadline: August 30, 2026

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