Front Desk Officer Job at Berger Paints Nigeria (3 Positions)

Applications are invited from interested and qualified candidates for the Front Desk Job at Berger Paints Nigeria Plc.

Berger Paints Nigeria Plc (BPN) is the country’s pioneering paint manufacturer, established in 1959 and headquartered in Ikeja, Lagos. As a leader in the Nigerian coatings and allied industry, the company operates across five segments, including decorative, industrial, marine, automotive, and wood finishes. 

Berger Paints Nigeria offers a progressive and stable work environment characterized by its unique four-day work week, an initiative launched to boost productivity and employee well-being by providing an extended three-day weekend. Staff members benefit from a culture that emphasizes safety, health, and environmental consciousness, with structured training and protective measures integrated into the manufacturing process.

Individuals interested in the Front Desk Job at Berger Paints Nigeria Plc should review the job details, requirements, and application process outlined below.

Front Desk Personnel

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Admin Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• We are seeking a professional, friendly, and customer-focused Front Desk Personnel.
• The ideal candidate will be responsible for creating an exceptional customer experience by welcoming visitors, providing information about products and services, managing front desk operations, and ensuring every customer enjoys a seamless and memorable visit.

Key Responsibilities

• Welcome and attend to customers and visitors in a warm, courteous, and professional manner.
• Serve as the first point of contact by responding to customer inquiries and directing them appropriately.
• Maintain an organized, clean, and welcoming reception and Experience Centre environment.
• Schedule appointments, manage visitor records, and coordinate customer visits.
• Handle incoming calls, emails, and other enquiries promptly and professionally.
• Support product demonstrations, promotional activities, and customer engagement initiatives where required.
• Gather customer feedback and escalate complaints or concerns for timely resolution.
• Provide administrative support, including documentation, record keeping, and inventory of front desk supplies.

Qualifications and Requirements:

• Candidate must reside on Lagos Island or its environs to ensure proximity to the workplace.

Franchise Manager

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Business Development Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• The Franchise Manager is a full-time, on-site role based in Lagos, responsible for overseeing and growing franchise operations within the region. The ideal candidate will be responsible for driving franchise expansion, ensuring operational excellence, maintaining compliance with company standards, and supporting franchisees to achieve sustainable business growth and profitability.

Key Responsibilities

• Develop and execute strategies to expand the franchise network and drive business growth.
• Identify, recruit, and onboard qualified franchisees while supporting them in developing viable business plans.
• Develop and implement training programs to equip franchisees for operational success.
• Monitor franchise performance through KPIs and ensure compliance with company standards, SOPs, and franchise agreements.
• Collaborate with the marketing team to execute promotional initiatives that increase brand visibility and sales.
• Conduct business and competitive analyses to assess franchise performance and identify improvement opportunities.
• Ensure franchise rebates are processed promptly and company assets are properly maintained.

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Qualifications and Requirements:

• Bachelor’s degree in Business Management, Social Sciences, or a related discipline.
• Master’s degree and relevant professional certifications in Project Management, Customer Relationship Management (CRM), or Sales are an added advantage.
• Minimum of 5–7 years’ experience in franchise management or a similar business development role.
• Experience within the paints, building materials, FMCG, retail, or related industries is highly preferred.
• Strong business development, relationship management, analytical, leadership, and communication skills.
• Proficiency in Microsoft Office applications.

Internal Control Officer

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Business Development Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• Implements control processes to minimize risk and theft. Drafts control processes and makes recommendations for improvement.
• Works with all departments to ensure potential risk and controls are being implemented appropriately.

Job Functions
Inventory Management & Control:

• Perform periodic and surprise checks on raw materials, work-in-progress, finished goods, packaging materials and other inventories to ensure their existence, accuracy and proper safeguarding.
• Monitor inventory movements and verify that receipts, issues, transfers and dispatches are properly authorised, documented and accurately recorded in the Tally system.
• Participate in periodic stock counts and independently reconcile physical inventory with system records.
• Investigate inventory variances, damages, losses and unusual movements and prepare reports for the Internal Control Manager.
• Monitor controls designed to minimise inventory losses, theft, pilferage, wastage and unauthorised movements.
• Verify the accuracy of supporting documents for finished goods dispatched from the warehouse, including sales invoices and delivery notes.
• Review and monitor controls over rejected, damaged, obsolete and slow-moving inventory.

Raw Materials, Packaging Materials & Production Controls:

• Perform control checks over the receipt of raw materials, packaging materials and other production inputs to ensure that quantities received agree with approved purchase orders, goods received notes and other relevant documentation.
• Verify that raw materials have undergone the required Quality Assurance testing and approval before being released for production, in accordance with established procedures.
• Monitor the process for the rejection, return and disposal of non-conforming raw materials to ensure appropriate documentation and authorisation.
• Perform periodic checks over the movement and consumption of raw materials in the production process.
• Monitor compliance with approved material requisition, issuance and production reporting procedures.
• Review and report unusual material consumption, wastage and production variances.
• Conduct control checks to ensure that finished goods produced are properly recorded and transferred to the warehouse.

Process & Internal Control Review:

• Assist the Internal Control Manager in conducting periodic reviews of operational, financial and administrative processes to identify control gaps, process inefficiencies and potential risks.
• Perform periodic control testing and document the results, exceptions and report same to the Internal Control Manager.
• Assist the Internal Control Manager in the design and implementation of appropriate controls, taking into consideration operational risks and business requirements.
• Follow up on agreed management action plans and monitor the implementation of corrective actions arising from control reviews and internal audits in operations

Compliance & Risk:

• Escalate significant control failures, suspected fraud, theft, losses or other irregularities through the appropriate reporting channels.
• Support the implementation of risk mitigation measures and monitor their effectiveness.

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