Job Openings at Airtel Nigeria (3 Positions)

Applications are invited from interested and qualified candidates to apply for the job openings at Airtel Nigeria.

Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve center of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million.

Working at Airtel Nigeria offers several benefits, including opportunities for career growth, competitive pay, comprehensive benefits, and a positive work environment. The company emphasizes employee development through training and encourages collaboration across departments.

Individuals interested in the job openings at Airtel Nigeria should review the job details, requirements, and application process provided below.

Product Sales Specialist – Internet of Things (IoT)

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Telecom Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

The Product Sales Specialist – IoT (Internet of Things) is responsible for driving the sales and adoption of Airtel IoT solutions by engaging with customers, understanding their business requirements, and delivering tailored connectivity and digital transformation solutions. This role works closely with OpCo sales teams, product management, marketing, and technical teams to ensure.

Airtel IoT is a portfolio of connectivity and managed solutions that enables enterprises to securely connect devices, assets, vehicles, sensors and machines to collect, transmit and analyze data in real time. IoT solutions support use cases such as asset tracking, fleet management, smart metering, industrial monitoring, agriculture, utilities, healthcare, mining and smart city applications through technologies including NB-IoT, LTE-M, 4G/5G and satellite connectivity.

Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

Responsibilities

Sales Strategy and Execution

• Develop and implement sales strategies for Airtel IoT solutions to achieve or exceed sales targets across key OpCos. 
• Identify and pursue new opportunities in strategic verticals including mining, utilities, logistics, agriculture, manufacturing, oil & gas and smart cities. 
• Build and maintain a robust pipeline of opportunities in collaboration with OpCo sales teams. 
• Support large and strategic opportunities through customer engagements and value-based selling. 

Customer Engagement

• Build and maintain strong relationships with new and existing enterprise customers. 
• Understand customer business challenges and translate them into IoT use cases and business outcomes. 
• Conduct customer presentations, demonstrations and workshops. 
• Act as a trusted advisor by providing industry insights and recommendations. 

Product Expertise

• Develop deep expertise in Airtel IoT products, platforms and connectivity technologies. 
• Maintain knowledge of industry trends, competitors and emerging technologies. 
• Understand IoT ecosystem components including connectivity, SIM management, device management, sensors, gateways and analytics platforms. 
• Support customers in defining business cases and return on investment. 

Support to Product Strategy & Development

• Work closely with the Product Management team to develop and execute the IoT roadmap aligned with Airtel Business strategy. 
• Support market research and competitive analysis to identify trends and opportunities. 
• Recommend new features, use cases and value propositions tailored to African enterprise customers.  
• Collaborate with engineering and technology teams to enhance IoT platforms and ensure scalability, security and reliability. 
• Provide customer feedback to influence product evolution. 

Collaboration

• Work closely with marketing teams to develop campaigns and industry-specific propositions. 
• Collaborate with Solution Specialists and technical teams to design customer solutions. 
• Support Key Account Managers and Account Managers in developing and closing opportunities. 
• Coordinate with ecosystem partners, OEMs, device manufacturers and application providers. 

Sales Administration

• Prepare and present sales forecasts, reports and business reviews. 
• Maintain accurate records of opportunities and customer engagements in CRM systems. 
• Track pipeline development and conversion rates. 
• Monitor revenue performance and order intake against targets. 

Training and Development

• Deliver product training and enablement sessions to internal sales teams and customers. 
• Participate in industry events, conferences and technology forums. 
• Continuously enhance knowledge of IoT technologies, platforms and market trends.

Qualifications and Requirements:

• Bachelor’s degree in Telecommunications, Computer Science, Engineering, Business or related field. 
• MBA or Master’s degree is an advantage. 

Relevant Experience & Functional / Technical Skills

• 5+ years of experience in telecommunications, IoT, ICT or technology sales. 
• Demonstrated success in enterprise business development and solution selling. 
• Experience selling IoT, connectivity, cloud or digital solutions is preferred. 
• Proven track record of achieving revenue targets and driving market growth. 
• Strong understanding of IoT technologies and ecosystems. 
• Knowledge of cellular IoT, NB-IoT, LTE-M, 4G/5G and satellite connectivity. 
• Understanding of IoT platforms, SIM lifecycle management and device ecosystems. 
• Experience in consultative and value-based selling. 
• Strong analytical and problem-solving capabilities. 
• Ability to develop business cases and ROI models. 
• Excellent presentation and stakeholder management skills. 
• Strong organizational and project management capabilities. 
• Proficiency in CRM and sales pipeline management. 
• Willingness to travel across Sub-Saharan Africa and to India. 

Other requirements 

• Customer-focused mindset. 
• Results-driven and self-motivated. 
• Strategic thinking and business acumen. 
• Strong communication and influencing skills. 
• Data-driven decision making. 
• Ability to adapt to changing market dynamics. 
• Collaboration and teamwork. 
• Strong organizational and time-management skills. 
• Innovation and continuous learning orientation. 

State Business Manager – West Region

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Telecom Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

The purpose of the job is to plan, monitor and ensure achievement of customer and revenue market share objectives set for zonal operations by supervising/ influencing multiple teams to deliver operational excellence in network operations, customer service, channel management and market expansion.

Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

Responsibilities

Increase revenue earning customer net additions – Prepaid

• Identify and formulate zonal sales strategies to help drive gross additions
• Monitor churn & grace periods
• Supervise health of acquisitions, compliance on activations, 
• Oversee activating connections as per the stipulated turnaround times

Increase revenue earning customer net additions – Postpaid

• Identify and formulate zonal sales strategies to help drive gross additions
• Monitor churn & grace periods
• Supervise health of acquisitions and compliance on activations, 
• Oversee activating connections as per the stipulated turnaround times

Achieve net revenue of the zone

• Identify and formulate Customer Service development strategies to help drive Collections and Bad Debts performance of the zone 
• Propose and drive VAS Up selling activities 
• Drive the reduction of recharge turnovers and first bill churn & zero recharge.

Delivery on channel satisfaction score

• Implement the audit and review of channel partners & distributors to ensure Healthy ROI 
• Monitor the timely disbursement of claims to the market and regular trade service.
• Conceptualize, design and implement channel delight activities

Expand distribution width and depth

• Identify and formulate zonal sales strategies to help drive Distribution across showrooms and Dealer Service Agents
• Ensure expansions to align to dimensioned number of Active Easy Charge Outlets
• Establish SIM Selling outlets and other categories of retail outlets as a % of Easy Charge outlets

Network coverage & quality

• Network optimization
• New sites ROI and deployment
• Follow through in delivering cell availability, quality of calls and reduction of outages at sites within zone

Delivery showroom experience 

• Identify and formulate customer service delivery strategies to help improve customer satisfaction scores
• Ensure provision of standard infrastructure at zonal showrooms, 
• Ensure showroom employees are upskilled in industry training and certifications for the role

Achieve employee engagement scores in line with the engagement target for the business area 

• Continuously motivating the front-line employees through leadership by examples 
• Implement all action plans that will address hygiene issues etc. 

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Qualifications and Requirements:

Educational Qualifications  

• Bachelor’s degree in Management or related Social Sciences
• Masters in Business Administration is an advantage 

Relevant Experience & Functional / Technical Skills

• Minimum of 12 years’ experience in Retail sales, preferably in the Telecommunications, FMCG or the Manufacturing industry, with at least 4 years at middle management level
• Excellent understanding and implementation of Route-to-Market (RTM) and Go-to-Market strategies 
• Extensive sales and business development experience with proven expertise in revenue generation and growth 
• Excellent product knowledge

Other requirements 

• Excellent Relationship Management skills 
• Excellent Numerical Acumen and Analytical thinking skills 
• Excellent presentation and communication skills 
• Excellent and proven leadership skills 
• Team Player: Independent, confident and objective
• Attention to details
• Excellent at driving Execution Excellence
• A strong Customer – centric orientation 

State Business Manager – Niger State

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Niger | Nigeria. See other Jobs in Niger
• Category: Telecom Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

The purpose of the job is to plan, monitor and ensure achievement of customer and revenue market share objectives set for zonal operations by supervising/ influencing multiple teams to deliver operational excellence in network operations, customer service, channel management and market expansion.

Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

Responsibilities

Increase revenue earning customer net additions – Prepaid

• Identify and formulate zonal sales strategies to help drive gross additions
• Monitor churn & grace periods
• Supervise health of acquisitions, compliance on activations, 
• Oversee activating connections as per the stipulated turnaround times

Increase revenue earning customer net additions – Postpaid

• Identify and formulate zonal sales strategies to help drive gross additions
• Monitor churn & grace periods
• Supervise health of acquisitions and compliance on activations, 
• Oversee activating connections as per the stipulated turnaround times

Achieve net revenue of the zone

• Identify and formulate Customer Service development strategies to help drive Collections and Bad Debts performance of the zone 
• Propose and drive VAS Up selling activities 
• Drive the reduction of recharge turnovers and first bill churn & zero recharge.

Delivery on channel satisfaction score

• Implement the audit and review of channel partners & distributors to ensure Healthy ROI 
• Monitor the timely disbursement of claims to the market and regular trade service.
• Conceptualize, design and implement channel delight activities

Expand distribution width and depth

• Identify and formulate zonal sales strategies to help drive Distribution across showrooms and Dealer Service Agents
• Ensure expansions to align to dimensioned number of Active Easy Charge Outlets
• Establish SIM Selling outlets and other categories of retail outlets as a % of Easy Charge outlets

Network coverage & quality

• Network optimization
• New sites ROI and deployment
• Follow through in delivering cell availability, quality of calls and reduction of outages at sites within zone

Delivery showroom experience 

• Identify and formulate customer service delivery strategies to help improve customer satisfaction scores
• Ensure provision of standard infrastructure at zonal showrooms, 
• Ensure showroom employees are upskilled in industry training and certifications for the role

Achieve employee engagement scores in line with the engagement target for the business area 

• Continuously motivating the front-line employees through leadership by examples 
• Implement all action plans that will address hygiene issues etc. 

Qualifications and Requirements:

Educational Qualifications  

• Bachelor’s degree in Management or related Social Sciences
• Masters in Business Administration is an advantage 

Relevant Experience & Functional / Technical Skills

• Minimum of 12 years’ experience in Retail sales, preferably in the Telecommunications, FMCG or the Manufacturing industry, with at least 4 years at middle management level
• Excellent understanding and implementation of Route-to-Market (RTM) and Go-to-Market strategies 
• Extensive sales and business development experience with proven expertise in revenue generation and growth 
• Excellent product knowledge

Other requirements 

• Excellent Relationship Management skills 
• Excellent Numerical Acumen and Analytical thinking skills 
• Excellent presentation and communication skills 
• Excellent and proven leadership skills 
• Team Player: Independent, confident and objective
• Attention to details
• Excellent at driving Execution Excellence
• A strong Customer – centric orientation 

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