Applications are invited from interested and qualified candidates to apply for the Customer Service Job at 7up Bottling Company.
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7up Bottling Company Ltd is one of the largest manufacturing companies in Nigeria, producing and distributing some of the favorite most- loved soft drink brands in the country like; 7up, Pepsi, Mirinda, Mountain Dew, H2oH!, Teem, Lipton Ice Tea, and Aquafina premium drinking water.
SBC boasts nine bottling plants with state-of-the-art manufacturing facilities strategically located across various regions in the country.
Individuals interested in the latest job at 7Up Bottling Company should review the job details, requirements, and application process provided below.
Customer Service Representative
Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos| Nigeria. See other Jobs in Lagos
- Category: Customer Care Jobs
- Job Alerts: To receive Job Alerts on WhatsApp, Click HERE
Description:
Customer Service Representative is the front line of support for the company’s customers. You’ll be responsible for answering customer questions, resolving customer problems, and providing excellent customer service.
Job Details
- Answer customer questions about products or services
- Resolve customer problems and complaints in a timely manner
- Provide customer support via various channels
- Escalate complex customer issues to management
- Collect and record customer feedback
- Help to improve the customer experience.
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Qualifications and Requirements:
- Bachelor’s Degree in Business Administration or relevant field.
- A minimum of 2 years of proven experience in a customer service position in a manufacturing industry or relevant industry
- Must be proficient in Igbo language and fluent in English
- Proficiency in Microsoft Office and customer service software.
- Must be open to working on a shift schedule
- Outstanding written and verbal communication skills.
- Good understanding of management practices and techniques.
- Excellent leadership and interpersonal skills.
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How to Apply for the Customer Service Job at 7up Bottling Company
Interested and qualified candidates should apply by clicking on the BUTTON below:
Deadline: Not Specified
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