Customer Service Job at Avetium Consult Limited (2 Positions)

Applications are invited from interested and qualified candidates to apply for the Customer Service Job at Avetium Consult Limited.

Avetium Consult is a leading Business Technology Solutions (BTS) and Business Process Outsourcing (BPO) company based in Lekki, Lagos, Nigeria. The company, founded in 2017, specializes in providing secure, scalable services across various sectors, including finance, healthcare, and telecommunications.

Avetium Consult Limited offers a professional, hybrid, and flexible work environment, providing opportunities for professional development and career growth. Employees gain exposure to a diverse range of business technology solutions and global partnerships, with a company culture that encourages innovation and teamwork.

Individuals interested in the Customer Service Job at Avetium Consult Limited should review the job details, requirements, and application process provided below.

Client Service Representative

Specifications:

• Full Time
• Required Qualifications: OND – BA/BSC/HND
• Location: Abuja, Lagos, Rivers | Nigeria. See other Jobs in Nigeria
• Category: Customer Care Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• Ensuring a positive and professional client service experience.
• Customer onboarding and account opening. 
• KYC validation and regulatory compliance checks. 
• Account upgrades and maintenance requests. 
• Card issuance support and card lifecycle management. 
• Resolution of customer inquiries, complaints, and service requests. 
• Customer education and adoption of MoMo products and digital channels. 
• Operational reporting, documentation, and audit support. 
• Escalation and resolution of customer and operational issues

Qualifications and Requirements:

• Minimum of OND in any related field. 
• Minimum of 2 year’s experience as a client services representative
• Exceptional ability in providing professional, efficient, and friendly client services.
• Ability to coordinate with other departments on client-related matters.
• Advanced ability to provide technical assistance, resolve issues, and recommend improvements.
• Willingness and the ability to travel to client locations, when required.
• Ability to keep updated on new developments in the field of client services.
• Excellent interpersonal and recordkeeping skills.

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Fibre Sales Executive

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND – MBA/MSC/MA
• Location: Abuja, Lagos, Enugu, Rivers | Nigeria. See other Jobs in Nigeria
• Category: Sales Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• Drive on-field broadband sales and meet daily/monthly targets
• Conduct door-to-door marketing and close new customers
• Provide product information and support onboarding
• Maintain daily sales records and reports

Qualifications and Requirements:

• OND/NCE minimum; HND/BSc is a plus
• Experience in field/D2D/telecom sales is an advantage
• Strong communication and negotiation skills
• Target-driven, confident, and able to work independently
• Familiarity with Fibre products is a plus

Remuneration: ₦120,000 monthly (increases to ₦150,000 after confirmation)
Benefits after confirmation: Pension | HMO | 13th Month

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