HomeJobCustomer Service Representative Job at Boxify Logistics

Customer Service Representative Job at Boxify Logistics

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Applications are invited from interested and qualified candidates to apply for the customer service job at Boxify Logistics.

Boxify Logistics (also known as Boxifynow Logistics) is a Nigerian smart logistics company that provides a one-stop solution for express deliveries, freight logistics, warehousing, and fulfillment services. The company leverages technology to offer fast, reliable, and cost-effective last-mile distribution tailored to the needs of e-commerce businesses, including inventory management, order confirmation, packaging, and delivery.

Boxify Logistics offers employees the opportunity to be part of a dynamic and team-oriented environment where they can gain valuable experience in the growing logistics and e-commerce sectors. The company provides continuous training and professional development, such as in-app or physical training for agents, to build relevant skills in customer service, operations, and technical areas.

Individuals interested in the Customer Service Job at Boxify Logistics should review the details, requirements, and application process provided below.

Customer Service Representative

Specifications:

Description:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

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Qualifications and Requirements:

  • Candidates with OND/HND qualification only.
  • 1-2 years of experience as a Customer Relations Officer or in a related field preferred

Salary Range: ₦100,000 – ₦150,000/month

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How to Apply for the Customer Service Representative Job at Boxify Logistics

Interested and qualified candidates should forward their CVs to: support@myboxify.app using the position as the subject of the email.

Deadline: December 14, 2025

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