Customer Service Job at TeamAce Limited

Applications are invited from interested and qualified candidates to apply for the position of Customer Service Manager at TeamAce Limited

TeamAce Limited is a company that specializes in recruitment, training, and management consulting. The firm is dedicated to connecting businesses with the right talent and enhancing workforce capabilities through various services.

TeamAce offers several benefits, particularly for businesses seeking talent acquisition and HR solutions. These include access to a wide network of top African talent, tailored workforce solutions, and comprehensive HR support.

Individuals interested in the Customer Service Job at TeamAce Limited, should review the job details, requirements, and application process provided below.

Customer Support Officer

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Customer Care Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• As the Customer Support Officer, you will manage customer interactions, resolve issues efficiently, and ensure a seamless user experience across all customer touchpoints while supporting overall service delivery.

Responsibilities

• Respond to customer inquiries across multiple channels (email, chat, and other platforms)
• Resolve customer complaints promptly and escalate complex issues when necessary
• Maintain accurate records of customer interactions and transactions
• Collaborate with internal teams (Tech, Compliance, Operations) to resolve customer issues
• Monitor recurring issues and provide feedback to improve service processes

Qualifications and Requirements:

• Bachelor’s degree in Business Administration, Communications, or related field
• Minimum of 1–3 years experience in customer support, preferably within fintech or a fast-paced environment
• Strong communication and interpersonal skills
• Proficiency in customer support tools and basic Microsoft Office applications
• High attention to detail with strong problem-solving and multitasking ability

Join Jobs Region WhatsApp Group To Receive Job Alerts!

• Jobs Region Group 1
• Jobs Region Group 2
• Jobs Region group 3

Social Media Executive

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Customer Care Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• As the Social Media Executive, you will be responsible for managing the company’s online presence, creating engaging content, and driving brand visibility across digital platforms.

Responsibilities

• Create, schedule, and manage content across the company’s social media platforms
• Monitor engagement, respond to inquiries, and maintain positive online community interactions
• Develop social media strategies to increase brand awareness and audience engagement
• Collaborate with internal teams to promote campaigns, products, and company initiatives
• Track performance metrics and provide reports on social media activities and growth

Qualifications and Requirements:

• Bachelor’s degree in Marketing, Mass Communication, or related field
• Minimum of 2–3 years’ experience in social media management or digital marketing in the healthcare or pharmaceutical sector.
• Strong knowledge of social media platforms, content creation, and engagement strategies
• Proficiency in social media management and basic design tools

Jobs Region