GIG Logistics prides itself as an operator with the most knowledge of the local environment. Backed by a seamless infrastructure, we are now positioned more than ever to compete with other globally-rated logistics company.
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At GIG Logistics we pride ourselves as being Africa’s Leading Logistics Company. Founded in 2012, we belong to a distinguished class of logistics companies with a clear defined market path across Africa.
Applications are invited from interested and qualified candidates to apply for the role of Customer Service Officer at GIG Logistics.
Experience Center Agent
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Imo, Kaduna, Kano, Lagos, Osun| Nigeria. See other Jobs in Nigeria
- Category: Customer Care Jobs
- Job Alerts: To receive Job Alerts on WhatsApp, Click HERE
Job Description:
The Experience Center Agent role is a customer facing role targeted at smart, personable, technology inclined and customer-obsessed individuals.
JOB ROLE
- Provide guidance to walk-in customers on product and service offerings
- Educate customers and potential customers with information on SLA and delivery timelines.
- Ensures strict adherence to GIGL’s Standard Operating Procedure in the sending, safe-keeping, receiving, and releasing of parcels.
- Serve guests by providing product/ service information related to delivery life cycle, rates and payment.
- Promote and cross-sell company’s products
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Qualifications and Requirements:
- Good communication and computer literacy skills
- Certificate of completion of NYSC
- Previous customer service experience is an added advantage
- Detail-oriented and strong inter-personal skills
Job Location: Victoria Island, Fola Osibo, Admiralty – Lekki, Oshogbo, Kaduna, Kano, Owerri.
Remuneration: N84,500 – N110,000
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Method of Application
Qualified and interested candidates should Apply by Clicking the LINK below.
Use this CV Sample: Customer Service CV Templates (Download & Edit).
Deadline: February 28, 2025
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