Applications are invited from interested and qualified candidates to apply for the roles of Customer Service Officers at Raya Care Nigeria.
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Raya Care Nigeria, a subsidiary of the global Raya Group, is a leading provider of after-sales services and customer support for a wide range of mobile phones, IT products, and consumer electronics in Nigeria. Established in 2007, the company acts as an authorized regional training partner and an authorized service center for major brands like Samsung, Nokia, Huawei, and others.
Raya Care Nigeria offers employees several benefits, including the opportunity to gain specialized experience and technical expertise in the electronics maintenance industry by working with global brands. The company provides a professional environment and is committed to the continuous development and improvement of its technicians’ expertise through training and certification programs.
Individuals interested in the role of Customer Service Officers at Raya Care Nigeria should review the job details, requirements, and application process provided below.
Customer Service Officers
Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos & Oyo| Nigeria. See other Jobs in Nigeria
- Category: Customer Care Jobs
- Job Alerts: To receive Job Alerts on WhatsApp, Click HERE
Description:
Responsible for providing exceptional customer services, addressing inquiries and concerns, and ensuring customer satisfaction through effective communication and problem-solving.
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
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Qualifications and Requirements:
- Must reside within the location of duty
- Must have strong customer service background in relevant field.
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How to Apply for the Customer Service Officers at Raya Care Nigeria
Interested and qualified candidates should forward their CVs to: Raya_hrng@rayatrade.com and copy rayatradehr@gmail.com using the position as the subject of the email.
Deadline: December 3, 2025
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