Moniepoint Inc, (formerly TeamApt Inc) is a fintech company founded by Tosin Eniolorunda in 2015 that is focused on providing financial solutions for businesses.
🇳🇬 JOBS BY STATES IN NIGERIA 2026
— Jobs Region (@jobsregion) January 5, 2026
Check out the job vacancies in your state. Arranged alphabetically from Abia to Zamfara State.
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Moniepoint is a financial technology company digitizing Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit, and business management tools they need to succeed.
Applications are invited from interested and qualified candidates to apply for the roles of customer success representatives at Moniepoint Inc.
Customer Success Representative (Abia State)
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Abia| Nigeria. See other Jobs in Abia
- Category: Customer Care Jobs
- Join this Group to receive Job Alerts on WhatsApp, Click HERE
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Job Description:
- The Customer Success Representative is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn. The customer success representative is the first port of call for customers and should be the internal advocate for the customer working with the various teams to ensure quick resolution of customer issues and provide suggestions on how the customers experience can be further optimized based on analysis of the issue log or customer requests.
Responsibilities
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Qualifications and Requirements:
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Must be resident in Aba, Abia State, Nigeria
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Customer Success Representative (Imo State)
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Imo| Nigeria. See other Jobs in Imo
- Category: Customer Care Jobs
- Join this Group to receive Job Alerts on WhatsApp, Click HERE
Are you an Employer? Click HERE to Post A Job
Job Description:
- The Customer Success Representative is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn. The customer success representative is the first port of call for customers and should be the internal advocate for the customer working with the various teams to ensure quick resolution of customer issues and provide suggestions on how the customers experience can be further optimized based on analysis of the issue log or customer requests.
Responsibilities
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Qualifications and Requirements:
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Must be resident in Imo State, Nigeria
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Method Of Application
Interested and qualified candidates should apply by clicking the button below to start their application.
Deadline: Not Specified
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