Entry-Level Jobs at Ikeja Electricity Distribution Company (3 Positions)

Applications are currently being accepted from interested and qualified candidates for the entry-level jobs at Ikeja Electricity Distribution Company.

Ikeja Electricity Distribution Company (IKEDC) Plc is the largest Nigerian power distribution company. It is based in Ikeja, the capital of the state of Lagos. The company emerged on November 1, 2013, following the handover of the defunct Power Holding Company of Nigeria (PHCN) to NEDC/KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria.

Ikeja Electricity Distribution Company provides vast opportunities for career development, a great work environment, professional development, and competitive remuneration.

Individuals interested in the entry-level jobs at Ikeja Electricity Distribution Company should review the job details, requirements, and application process provided below.

Information Technology Helpdesk Officer

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: Customer Care Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• As an IT Helpdesk Officer, you’ll be the first line of technical support for our employees, handling everything from laptop setup to network troubleshooting.
• Your swift, customer-focused assistance will keep our teams running smoothly and help drive overall business efficiency.

You’ll contribute to:

• Responding to Level-1 service requests via phone, email, or ticketing system, ensuring quick triage and resolution.
• Setting up, deploying, repairing, and troubleshooting PCs, printers, and peripheral devices.
• Guiding end-users on hardware, software, and process best practices to boost productivity.
• Supporting small IT projects (installations, upgrades, rollouts) alongside senior support staff.
• Delivering basic user training and clear documentation for common tasks.
• Maintaining accurate records of incidents, solutions, and equipment inventory.
• Complying with QMS and OHS standards, upholding safety and quality in every task.

Skills & Competencies

• The role affords you to develop technical and behavioral competencies, that is, skills, knowledge, and behaviors required to successfully perform in the role and contribute to the organization’s goals.

Technical Competencies

• Computing and User Support
• Hardware Configuration
• Application Support and Maintenance.

Behavioral Competencies

• Customer Centricity: Responds promptly to user requests, provides helpful support, and ensures end-user satisfaction through clear communication and timely issue resolution.
• Risk Management: Identifies recurring IT issues, escalates critical faults, and follows standard procedures to reduce downtime and maintain system integrity.
• People Leadership: Demonstrates responsibility in handling service requests and contributes to team goals by sharing knowledge and assisting colleagues when needed.
• Entrepreneurship: Proactively suggests tech solutions and improvements that enhance end-user productivity and optimize IT service delivery.
• Organizational Learning: Applies insights from support interactions to improve troubleshooting approaches and document better support practices.
• Change Management: Adapts quickly to new technologies, systems, and internal IT processes while helping users navigate change with minimal disruption

Qualifications and Requirements:

• This opportunity is an Entry Level role, suited for Officer to Supervisor. This role work will provide efficient and effective level 1 technical support to staff in areas such as desktop, help desk and IT project support along with network troubleshooting/support.
• This role directly reports to the Desktop Support Analyst. Successful applicants will typically possess the following criteria:

Education:

• Bachelor’s degree / HND in Information Technology, Computer Science or related field.

Work Experience:

• A minimum of 0-2 years experience in in management/Implementation of IT applications and providing end user support..

Performance Management Specialist

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: HR Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

As a Performance Management Specialist, you will play a critical role in strengthening Ikeja Electric’s performance culture by supporting and executing performance management processes that align individual goals with organizational objectives.

Your contributions will include:

Performance Appraisal Administration:

• Coordinating annual and mid-year performance appraisal cycles, ensuring consistency, quality, and timely completion across the organization.
• Goal Setting & Alignment: Supporting managers and employees to develop clear, measurable (SMART) goals aligned with departmental and organizational priorities.
• Continuous Feedback & Development Planning: Promoting regular feedback practices, supporting development plan creation, and monitoring progress toward employee growth and capability building.

Performance Data Analysis & Reporting:

• Tracking performance metrics, analyzing trends, identifying skills gaps, and preparing reports to support decisionmaking and succession planning.

Process Improvement & Innovation:

• Identifying opportunities to improve performance management processes, tools, and resources in line with best practices and HR transformation goals.

---

Join Jobs Region WhatsApp Group To Receive Job Alerts!

• Jobs Region Group 1
• Jobs Region Group 2
• Jobs Region group 3

---

Qualifications and Requirements:

Skills & Competencies

• The role affords you to develop technical and behavioral competencies, that is, skills, knowledge, and behaviors required to successfully perform in the role and contribute to the organization’s goals.

Technical Competencies:

• Performance Appraisal Administration
• Goal Setting and Performance Alignment
• Performance Data Tracking and Analysis
• Employee Development Planning
• Performance Process Improvement

Behavioral Competencies:

• Customer Centricity: Understand and respond to the needs of hiring managers and candidates, ensuring a smooth and impactful recruitment experience.
• People Leadership: Guide and influence hiring teams by championing inclusive practices and recruitment excellence.
• Risk Management: Maintain compliance with recruitment policies and proactively manages potential hiring risks.
• Entrepreneurship: Continuously improves sourcing and selection strategies to enhance efficiency and attract top talent.
• Organisational Leadership: Align talent acquisition efforts with workforce planning and long-term organizational goals.
• Change Management: Embrace evolving tools and processes, supporting teams through recruitment-related transitions.

Minimum Requirement

Education:

• Bachelors degree or its equivalent in Human Resources, Business Administration, or a related discipline.

Work Experience:

• A minimum 3 years’ experience in performance management, data analytics, employee development, or related HR roles.

People Operations Specialist

Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Lagos| Nigeria. See other Jobs in Lagos
• Category: HR Jobs
• Job Alerts: To receive Job Alerts on WhatsApp, Click HERE

Description:

• As a People Operations Specialist, you will play a critical role in supporting Ikeja Electric’s people operations agenda by ensuring effective HR administration, compliance, records management, employee engagement, and industrial relations support.

Your contributions will include:

Industrial Relations & Compliance Support:

• Supporting employee relations cases, coordinating engagements with union representatives, and ensuring compliance with labor laws, union agreements, and HR policies.
• HR Records, Overtime & Policy Management: Maintaining accurate digital employee records, managing overtime documentation, supporting HR process digitalization, and documenting HR policies.
• Employee Engagement & Employer

Branding:

• Supporting employee engagement surveys, programs, and initiatives, Policy Communication & Employee Support:
• Serving as a point of contact for employees on HR policies, records, overtime processes, and compliance-related matters, ensuring clarity and understanding.

HR Data Management & Reporting:

• Tracking and analyzing data related to records, overtime, compliance, and engagement, and generating reports to support continuous improvement in HR operations.

Qualifications and Requirements:

• The role affords you to develop technical and behavioral competencies, that is, skills, knowledge, and behaviors required to successfully perform in the role and contribute to the organization’s goals.

Technical Competencies:

• HR Operations and Records Management
• Industrial Relations and Labor Law
• Compliance
• Policy Documentation and HR Process
• Administration
• Overtime Management and Compliance
• Tracking
• HR Data Analysis and Reporting

Behavioral Competencies:

• Customer Centricity: Provides timely, accurate, and empathetic HR support to employees, managers, and stakeholders.
• Risk Management: Proactively identify and manage people-related risks by ensuring compliance with labor laws, union agreements, and HR policies.
• People Leadership: Supports positive employee and union relationships by facilitating engagement initiatives, promoting trust, collaboration, and respect, and contributing to a stable and inclusive workplace culture.
• Entrepreneurship: Continuously seeks opportunities to improve HR operations through digitalization, process optimization, and practical solutions that enhance efficiency, data accuracy, and overall employee experience.
• Change Management: Supports the effective communication and adoption of
• HR policy updates, digital tools, and engagement initiatives, helping employees and managers navigate organizational changes smoothly.

Minimum Requirement

• This opportunity is a supervisory role. As a People Operations Specialist, you will provide administrative and operational HR support across key people operations functions. This role reports directly to the People Operations Manager.

Education:

• Bachelor’s degree or its equivalent in Human Resources Management, Industrial Relations, Business Administration, Social Sciences, or a related discipline.

Work Experience:

• A minimum 3-5 years experience in HR Operations, People Operations, Employee Relations, or Industrial Relations.
• Professional certification in Human Resources is an added advantage (PHR, HRCI, etc).

Jobs Region