Outbound Outreach Executive at Smile ID (Remote)

Smile ID is Africa’s leading digital identity verification and Know Your Customer (KYC) provider. We were founded to solve the specific challenges faced by companies trying to onboard users in unique African conditions. We have built proprietary machine learning algorithms and a technology platform to cater for all skin tones, entry level devices and users operating in low bandwidth environments.

Our team is a diverse group of hardworking and fun-loving Smilers spanning 4 offices, 7 countries and many time zones. Our products are already making waves across many industries, from Banking to Fintech and Telecoms.

Applications are invited from interested and qualified candidates to apply for Outreach Executive at Smile ID

Outbound Outreach Executive at Smile ID

Job Specifications:

• Full Time | Contacts
• Required Qualifications: BA/BSC/HND – MBA/MSC/MA
• Location: Remotely. See other Jobs in Lagos
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Job Description:

The Role:

As an Outbound Outreach Executive at Smile ID, you will play a critical role in driving customer acquisition by identifying and engaging potential enterprise leads across Africa.

Leveraging AI-driven SDR tools, your main focus will be on prospecting, personalizing outreach, and researching potential clients in verticals such as fintech, banking, and e-commerce. You will work closely with the sales and marketing teams to build and maintain a robust pipeline of qualified leads.

This contract-based role has high growth potential and is suited for an experienced outreach and lead generation specialist who thrives in a fast-paced, results-oriented environment.

Key Responsibilities:

• Lead Prospecting & Research – use various sources, including LinkedIn, databases, and AI tools like Apollo.ai, to research and identify potential leads in Smile ID’s target industries (fintech, banking, e-commerce, etc.). Continuously update and maintain an accurate lead database to ensure timely and relevant outreach.
• Outbound Outreach & Lead Engagement – initiate and drive outreach campaigns through email, social media, phone calls, and other digital channels. Personalize communication to engage prospects effectively and demonstrate how Smile ID’s solutions can address their needs.
• Utilize SDR AI Tools – leverage AI-powered tools for prospecting, lead scoring, and outreach automation to streamline the outreach process and increase efficiency. Use data-driven insights to tailor strategies and optimize engagement with potential clients.
• Qualify Leads – engage with potential leads to qualify their interest and identify decision-makers, pain points, and readiness to explore Smile ID’s offerings. Schedule meetings and demos for the sales team when necessary.
• Collaboration & Feedback – work closely with the sales, marketing, and product teams to refine messaging, identify market trends, and improve outreach strategies. Provide regular feedback to improve targeting and lead generation processes.
• Reporting & Metrics – track and report on key metrics such as outreach volume, response rates, conversions, and other KPIs to measure the effectiveness of outreach campaigns. Adjust strategies based on data and performance feedback.
• CRM Management – ensure accurate and up-to-date tracking of all activities in CRM systems (Pipedrive), including leads, meetings, and follow-ups.

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Qualifications and Requirements:

• 3+ Years of Experience – at least 3 years of experience in outbound sales development or demand generation, preferably in B2B SaaS, fintech, or tech-focused industries.
• Proven Success in Prospecting & Outreach – strong experience with outbound prospecting using a combination of methods (email, phone, social media, etc.) and tools such as LinkedIn Sales Navigator, Apollo.io, or similar SDR platforms.
• Experience with AI SDR Tools – familiarity with AI tools for lead qualification, outreach automation, and follow-up sequencing
• Excellent Research Skills – ability to research and identify key decision-makers and build target lists through platforms like LinkedIn, industry directories, and other data sources.
• Personalization & Communication – strong writing skills and the ability to create personalized, persuasive messaging that resonates with prospects at different stages of the sales funnel.
• Sales & CRM Experience – experience with CRM platforms (HubSpot, Salesforce, or similar) to track interactions and manage leads effectively.
• Results-Oriented – a self-starter with a strong focus on driving outcomes, meeting goals, and improving conversion rates through continuous testing and optimization.
• Adaptability & Problem-Solving – ability to work independently, manage multiple tasks, and adapt to changing priorities in a fast-paced environment.

Preferred Qualifications:

• Industry Knowledge – familiarity with the identity verification, fintech, or SaaS industries is a plus, especially in the African market.
• Language Skills – fluency in additional African languages (e.g., French, Swahili) is an advantage, as the role may require engagement with prospects across diverse regions.
• Experience with Data Analytics – comfort with using analytics tools to measure outreach effectiveness and adjust strategies accordingly.

Salary: $12k – $20k

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Method of Application

Interested and qualified candidates for “Outreach Executive at Smile ID” should click the APPLY HERE button below to start filling out the application form and submit it before the deadline.

Application Process:

Resume and Cover Letter
Written Technical Assessment
Technical Interview
Panel Interview

If you’re passionate about driving results and excited to join a high-growth company, please apply with your resume, a brief cover letter, and any relevant examples of past success in outbound outreach.

Deadline: Not Specified

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